Senior Manager, Technical Lead - Commercial Banking, Operations Industry & Domain Solutions, Te[...] in London

Deloitte's Commercial Banking team works on the forefront of digital innovation and technology change within the commercial banking industry. Our clients engage us to collaborate on many interesting and complex problems ranging from transforming legacy technology to building brand new digital banks and propositions.

As part of the Commercial Banking practice, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients.

Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you want to be part of our growing team, work with our clients to reshape the banking industry and help to develop junior talent, we would be delighted to hear from you.

Want to work with the latest technologies, as part of a team helping international organisations transform their core business capabilities? Whether you're working with on-premise systems, Cloud technology, or custom-developed solutions, your expertise will help clients deliver continuous improvement and innovation, from initial design right through to implementation and optimisation.

Connect to your career at Deloitte. Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity:

• Leading proposition definition and the delivery of successful technology implementations within the banking sector, adding value to our client's end users.
• Working with Product Owners, Business Analysts, and implementation teams to provide technical requirements and technical designs to lead overall functional and technical implementation.
• Understanding how changes in the market will impact our Commercial Banking clients to improve their customer propositions.
• Managing the software development lifecycle from requirement definition through to an implementation/product launch and collaborating with different stakeholders to achieve the client's desired outcome.
• Establishing guidelines and ways of working for project delivery, through both waterfall and agile methodologies.
• Managing technical, engineering and test teams – running daily stand-ups and ceremonies and tracking delivery using agile tools such as Jira.
• Helping clients to re-imagine what modern deployment and release management processes may look like using DevSecOps principles, tooling and operating models.
• Working closely with key internal and client stakeholders and effectively demonstrating people management skills.
• Working within diverse teams to help deliver measurable business outcomes to achieve our client's vision and reshape the future of the Commercial Banking industry.
• Developing and maintaining effective relationships with peer-level stakeholders across all business workstreams internally, with our clients, and with our partners.
• Leading business development work for our key propositions through pre-sales, bid preparation and client presentations.
• Participating fully within Deloitte to assist the growth of the Commercial Banking and Technology Delivery team, develop and guide junior colleagues, and supporting the firm's commitment to creating a more diverse and inclusive culture.

Connect to your skills and professional experience:

• Experience working with a Bank, FinTech, Product Business or Consulting firm or equivalent with a track record of high performance and success in your role delivering change and transformation for your end client.
• Experience of successfully managing large teams, leading technology implementations within the banking sector and building and maintaining relationships with external stakeholders.
• Examples of leading technology implementations from proposition through implementation to launch within the banking sector.
• Experienced of guiding and coaching junior talent through challenging situations and providing honest and constructive development points.
• End user focused requirements definition/technical design experience in a banking or other highly regulated environment, leveraging agile ways of working from backlog definition, story mapping and writing epics/user stories to support the software delivery lifecycle.
• Experience in working with business analysts and technical stakeholders to create and shape technical solution designs leveraging latest thinking on architectural approaches, e.g. modular architecture.
• Working closely and collaborating with internal and client stakeholders to understand and articulate challenges to implement overall vision.
• Working with engineering and test teams to help translate and communicate technical designs during implementation to help deliver solutions to end users.
• Strong and specialized experience and understanding of banking products, processes, and technologies in areas such as Commercial Banking including but not limited to; products such as payments, commercial lending, trade and supply chain finance, cash management and liquidity.
• Digital channels including but not limited to; mobile, web and Relationship Manager focused channels.
• Digital platforms and technologies including but not limited to; cloud, API/Microservices, data and analytics.
• Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the banking ecosystem, ranging from FinTechs to established global technology providers.
• Strong proficiency in key day to day applications such as Microsoft Office, Jira and Confluence.

Preferably you will also have:

• Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships.
• Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others or equivalent.
• Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML, JSON.

Connect to your business - Technology and Transformation:

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Engineering, AI and Data:

We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence:

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints.

Connect with your colleagues:

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of."- Dan, Consulting

"I get to work on projects that help clients in a sector I feel truly passionate about."- Rhiannon, Consulting

"Everyone always says 'it's the people,' and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital."- Gillian, Consulting

Our hybrid working policy:

You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy.

Our commitment to you:

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills.

Connect to your next step:

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.