Senior Manager, Salesforce Technical Architect in London

Are you excited about how technology is enabling Front Office transformation for FMCGs? Are you passionate and enthusiastic about solving product and architecture challenges with consumer goods sales processes, including Trade Promotion Management and Retail Execution? Could you support clients on making architectural choices on the Salesforce platform, balancing performance, scalability and cost? Have you designed and/or delivered Consumer Goods Cloud programmes? Can you think on your feet and adapt where necessary? If any of the above sound like you, then this could be the role for you!

Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society.

We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future?

Our Salesforce practice is part of a wider Deloitte Digital community that joins together many different skills to deliver amazing digital transformations and customer experiences for our clients across both the public and private sectors. We are looking for experts in Consumer Goods Cloud, passionate about leveraging the product to shape innovative Salesforce solutions for our clients' most complex business challenges.

You’ll work with outstanding digital talent across disciplines to imagine, deliver and run forward-thinking, business focused and experience-driven solutions for iconic brands. You’ll expand the impact we make with our clients, growing our business without compromising on our quality, integrity and culture.

In this role, you will:

• Lead and manage technical workstreams on large-scale Salesforce Consumer Goods Cloud programmes, ensuring the quality and timely delivery of all technical solutions.
• Provide technical leadership and guidance to development teams, setting clear expectations, effectively delegating tasks, and taking ownership of the overall technical success of projects.
• Actively engage in the hands-on configuration and customisation of Salesforce Consumer Goods Cloud solutions, tailoring them to meet specific client requirements.
• Lead the development and implementation of solutions, ensuring adherence to architectural principles, best practices, and industry standards.
• Conduct technical workshops to thoroughly understand and document client needs, considering both Consumer Good Cloud capabilities and wider enterprise architecture perspectives.
• Maintain deep knowledge of Salesforce Consumer Goods Cloud features, limitations, and upcoming releases for building robust solutions and making strategic choices.
• Lead the design and architecture of innovative solutions, leveraging your expertise to translate complex business requirements into robust and scalable technical solutions.
• Advise clients on optimal migration strategies from the CG Cloud base data model to the Enhanced data model, ensuring a smooth transition and leveraging advanced functionalities.
• Effectively communicate complex technical concepts to both technical and non-technical audiences, including executive stakeholders.
• Actively participate in pre-sales activities, collaborating on proposals and translating client business goals into compelling architectural solutions.
• Mentor and coach junior technical team members, fostering their growth and development.
• Cultivate a strong internal and external network, actively advocating for best practices in technology and engineering both within and outside the firm.

We're looking for an experienced Consumer Goods Cloud architect who can design and deliver amazing solutions for our clients.

Essentials:

• Proven track record as a Technical Lead and Architect, with hands-on experience developing custom Salesforce solutions using Apex, Visualforce, Aura, and LWC, adhering to best practices and optimisation techniques.
• Extensive experience implementing Salesforce solutions within the Consumer-Packaged Goods (CPG) industry.
• Deep understanding and practical experience with both the base and enhanced versions of Salesforce Consumer Goods Cloud.
• Architect, design, and deliver end-to-end Salesforce Consumer Goods Cloud solutions, encompassing both online and offline functionalities.
• Experience in data migration, data modelling, and security considerations within the Salesforce Consumer Goods Cloud environment.
• Experience in configuring and customising the CG Cloud offline app using VS code based modular development.
• Deep understanding of data synchronisation mechanisms, conflict resolution strategies, debugging and data storage options for offline apps.
• Consumer Goods Cloud Accredited Professional or equivalent certification.
• Proficiency in SDLC, DevOps, tools, and best practices, with a focus on applying them effectively within a Salesforce development context (e.g., CI/CD, trunk-based development, feature toggles).
• Experience working in Agile delivery environments, including familiarity with various Agile methodologies and alternative project delivery approaches.
• Strong understanding and practical experience with various integration approaches, patterns, and standards within the Salesforce ecosystem, including event-based, ETL, ESB, point-to-point, REST, SOAP, and Canvas.
• Expertise in Salesforce security and privacy best practices, encompassing SSO, user provisioning and management, OAuth flows, and data encryption at rest.

Desirables:

• Exceptional Communication: You should possess confident and adaptable communication skills, enabling you to effectively convey complex technical information to diverse audiences, including technical and non-technical stakeholders, colleagues, and clients.
• Relationship Building & Stakeholder Management: You should be an attentive listener who excels at building rapport and fostering strong, trusted relationships with senior client stakeholders, particularly within technical leadership roles.
• Experience working in a technical pre-sales capacity, producing bid documentation and participating in bid meetings with clients.
• Contribute to thought leadership initiatives by developing white papers, blog posts, or speaking engagements that showcase expertise in sales transformation.

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Our hybrid working policy: You’ll be based in Belfast, London and Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy.

Our commitment to you: Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills.

Connect to your next step: A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see.