Senior Manager, Private Sector, Human Centred Transformation, Organisation and Work Design, Hum[...] in London

Join the world's leading people transformation business and help us build adaptable, connected, modern, digital businesses of the future with our clients. We believe that placing people at the heart of transformation is critical to helping organisations achieve their ambitions in a sustainable way. We are passionate about partnering with clients to accelerate agile ways of working, deliver truly digital experiences to customers and employees, and build their transformation muscle so they have the culture, capability, and confidence to navigate the future of work.

Our vision is to support our clients with their largest, most complex and challenging transformation programmes. As a team we:

• Architect human-centred programmes that activate transformation and deliver business outcomes at pace.
• Re-imagine how organisations, teams, and ecosystems collaborate in response to the shifting role of humans at work.
• Deliver data-driven insight to enable productive, engaged, and high-performing workforces.
• Help business leaders be authentic, accountable, and visible Transformation Leaders.
• Design future services in a way that embeds a deep understanding of users and how to drive behaviour change.

We pride ourselves on our experience and expertise in our two capabilities – Future Organisation and Transformation Activation – as well as our ability to bring together these disciplines to deliver great, innovative, and lasting outcomes for our clients.

The Future Organisation team works with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern digital businesses supported by data-driven insight and workforce analytics. All of our teams within OWT are also part of wider industry communities. We believe that industry communities help our people build strong networks across our firm and contextualise our OWT capabilities within specific trends and market dynamics relevant to different industries.

This opportunity is for a role in Private Sector. The technical nature of your Organisational and Work design experience is expected to include:

• Helping clients solve complex issues by performing analysis, providing recommendations, and utilising a combination of experience, industry knowledge, tools, and technology.
• Developing work plans for client engagements and leading the delivery of defined project objectives.
• Experience in managing end-to-end project lifecycle and risk management, demonstrating strong commercial and financial acumen.
• Working with a range of stakeholders both internally within Deloitte and in client organisations, as a subject matter expert on Organisation and Work design.
• People management experience, including managing high-performing teams, coaching and mentoring, and supporting the development of junior team members.
• Supporting business development by contributing to new business proposals and taking roles in industry and account teams.
• Contributing to internal practice development by participating in proposition, methodology, and point of view development activities and supporting knowledge capture and sharing.
• Delivering and leading components of end-to-end Organisation and Work design activity in a variety of programme contexts.

Overall, your experience should include contribution to large scale organisation transformation programmes, ideally using traditional and/or agile methodologies with a "digital product and technology enabled" focus. Experience of working on projects ideally in a consulting organisation, or in an internal consultant role. Experience and knowledge of working in/with the Private Sector. An innovative mindset and keen interest in the newest thinking around transformation, the future of work, and technology disrupters. Experience of working in multi-disciplinary teams and fast-paced project environments, demonstrating personal resilience. Ability to develop and manage client/stakeholder relationships at all levels in an organisation. Ability to analyse and translate strategy into the implications for an organisation's operating model and capability requirements. Understanding of trends in work and implications for the design and development of sustainable, adaptable digital organisations. Experience designing work, roles, and organisations for the future of functions – from customer-facing 'front office' to enabling and responsive 'back office'. Proven skills in the design of roles, teams, and overall organisational structures. Knowledge of effectively implementing end-to-end organisational transformation – connecting data-driven design into new business reality. Ability to develop insights using structured approaches to analysis. Experience facilitating engaging and impactful workshops. Ability to explore options in a structured way, deploying techniques such as design thinking, systems thinking, and service design.

At Deloitte, we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites, and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing.

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.