Senior Manager, Consumer, Strategy and Business Design in London

We are seeking to hire an experienced professional with Consumer and CPG sector knowledge and enthusiasm to join our growing team. Join our market-leading Consumer strategy consulting team, widely recognised by our clients for our insight and deep sector expertise. We have extensive experience at the forefront of strategy and transformation as we serve leading players in the non-life insurance industry (insurers, brokers and others) as they build industry-leading solutions and deliver differentiated offerings.

Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including:

• Growth and enterprise/business unit strategy
• Commercial analysis and business case development
• Strategic business and operating model design
• Market analyses, including competitive scanning and identifying opportunities for new market entry
• Shaping transformation programmes to effectively deliver strategy
• Senior executive and Board facilitation of complex issues

Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK and World's largest CPG and Consumer enterprises. Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in Technology & Transformation, Financial Advisory & M&A, and Digital, Regulatory and Operations, learning from each other and bringing the best of Deloitte to our clients.

Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Deloitte's Strategy Consulting practice works with the world's leading and most ambitious corporations, governments, and organisations to address issues that are most important to them—often working to resolve the highest-order strategic choices that fundamentally affect the future direction of their organisations.

The role sits within the Consumer Strategy Consulting team, part of Deloitte's wider Consumer Industry practice. You will learn from a group of experienced strategists and industry experts from a diverse range of backgrounds. You'll also benefit from being part of the wider Deloitte Strategy community in the UK and globally, with opportunities to learn best practice strategy techniques across industries.

Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future. You will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. With our collaborative approach to consulting, that brings skillsets from a wide array of backgrounds together, you will learn from deep subject matter experts through mentoring and on-the-job coaching. Our project-based environment means you will work with a broad range of clients across the sector and apply your abilities in many different ways.

If you are a natural problem-solver who enjoys working with and leading diverse teams and developing business solutions, this role could be for you.

As a Senior Manager you will gain a wide variety of skills and experiences across a range of engagements. You'll play a vital role in conceiving strategies for our clients, planning the implementation, and at times strategy delivery. Client engagements are predominantly with organisations facing important, often profound, transitions. Engagements are typically driven by CEOs, business unit leaders, and other members of the senior management team. Client engagements may be as short as a few months, but can also evolve into multi-year, wide-ranging and transformative relationships. We not only bring our clients the insight and unconventional thinking that help them form strategies to anticipate disruption and respond to change – we also use our experience and knowledge to help them bring those strategies to life.

We bring a rigorous, evidence-based analytical capability to help our clients solve their most pressing and complex issues. We help them reveal insight and deliver value through pragmatic recommendations. Our approach is to work collaboratively with our clients to understand the forces that are driving change, identify opportunities and enable them to develop and deliver solutions across their whole organisation.

As a Senior Manager, your responsibilities will include:

• Leadership: independently leading engagements from scoping through to delivery
• Analysis and insight: leading execution of rigorous and insightful analysis to build an evidence base to support strategy development and change
• Tools, skills and frameworks: utilising effectively those tools that can be brought to bear on new client problems, and shared as best practice within the team
• Team management: managing and supporting junior resources in order to ensure successful project delivery
• Relationship management: working closely with clients and internal stakeholders, taking the lead in developing strong professional relationships and liaising with teams to deliver a seamless client experience
• Continuous Learning: proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues
• Taking a leadership role in the management of the practice and business development

To be successful in the role, candidates should bring strong strategy skills and experience in management consulting, demonstrating strong performance and academic credentials. We are looking for people who positively enjoy addressing complex problems in an analytical manner, with a proven record for effective delivery in a project environment and a strong background in the Non-life insurance sector.

To qualify for the role we are looking for:

• Direct experience of strategy and transformation within a consulting firm, or a strategic role within a consumer enterprise
• Demonstrated ability to lead and manage teams to successfully deliver initiatives within an organisation and/or client-facing projects
• A good understanding of the CPG and Consumer industry, including the value chain, macro trends and disruptive technologies/models (Cloud, Big Data & AI, Digital platform models) that are driving change and impacting business models of key institutions
• A good understanding of how to construct and evidence compelling strategic arguments and creativity in identifying evidence sources
• Experience of proposition development alongside designers and engineers, including; identifying target segments, creating design specifications, MVP processes and commercial models
• A strong academic track record
• Flexibility to travel

We are looking for applicants who can clearly demonstrate the following:

• Outstanding records of academic/professional achievement
• Industry or sector-specific qualifications (e.g. completion of courses or relevant certificates)
• Demonstrable experience and understanding of relevant products and distribution in the sub-sector and their impact on the strategies of brokers and carriers
• Understanding of insurance P&Ls and balance sheets for UK general insurers, global commercial/specialty insurers, reinsurance companies and London Market businesses
• Strong record of leadership in an academic, professional, and/or extracurricular setting
• Exceptional intellectual horsepower, including strong critical thinking skills, analytical abilities, and the capacity for lateral/creative thinking to solve ambiguous problems
• An entrepreneurial spirit with experience in business development
• Strong commitment to professional and client service excellence
• Ability to anticipate the long-term impact of decisions and take a broad approach to problem-solving
• Demonstrated experience making a positive impact in their work and communities

In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference.

The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects.

You will be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing.

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.