Manager, Generative AI Platforms & Innovation in London

Bristol, Cambridge, Edinburgh, Gatwick, Liverpool, Manchester, Newcastle

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity:

• Research & Innovation: Conduct research on the latest generative AI models, tools, and techniques to identify opportunities for innovation and improvement in Deloitte's internal services.
• Platform Change Documentation: Track and document updates to core generative AI platforms—such as feature releases, new integrations, and deprecations—and clearly communicate these changes to internal teams. Develop and maintain detailed release notes, FAQs, and knowledge-base articles to ensure all users have up-to-date information and best practices for adopting new capabilities.
• Prototype Development: Develop and test proofs of concept (POCs) and prototypes using Python and AI/ML frameworks (e.g., LangChain, Hugging Face Transformers, OpenAI APIs) to demonstrate the potential of generative AI solutions.
• Prompt Engineering & Evaluation: Apply prompt engineering methods and evaluate model outputs to optimize performance and ensure the quality, relevance, and safety of generative AI results for various use cases.
• Workflow & UX Design: Collaborate with cross-functional teams to design intuitive user workflows that integrate GenAI tools into internal applications, ensuring a smooth and effective user experience.
• Documentation: Document development processes, experiment results, and best practices in clear, accessible formats to build a knowledge base and support knowledge transfer across the organization.
• Training & Enablement: Create and deliver training materials – including presentations, how-to guides, and tutorial videos – to educate and upskill internal teams on GenAI technologies and their effective use.
• Strategic Collaboration: Work closely with the Senior Manager to plan and prioritize innovation initiatives, aligning technical projects with broader business strategy and goals.
• Continuous Learning: Stay up-to-date with industry trends and advancements in AI, and proactively propose new ideas or pivot projects as needed to keep Deloitte at the cutting edge of generative AI.

In this role, you bring:

• Proven relevant experience in software development, data science, or AI/ML roles. (Manager-level candidates should demonstrate some team or project leadership experience.)
• Generative AI Expertise: Hands-on experience with generative AI tools and large language models. Proficiency with frameworks and libraries such as LangChain, Hugging Face Transformers, and OpenAI APIs is required.
• Programming Skills: Strong programming skills in Python, with experience building prototypes or applications leveraging AI/ML libraries.
• Prompt Engineering: Practical knowledge of prompt engineering techniques and experience evaluating and tuning AI model outputs for quality and accuracy.
• User-Centric Mindset: Familiarity with designing user experiences or workflows that involve AI-powered tools, ensuring solutions are intuitive and effectively meet user needs.
• Strategic Problem Solving: Excellent problem-solving abilities and strategic thinking skills to translate business problems into AI solutions and to align technical work with business objectives.
• Communication & Documentation: Strong written and verbal communication skills. Ability to document technical work clearly and present complex ideas to both technical and non-technical audiences.
• Adaptability: Self-motivated and able to work independently. Proven ability to manage multiple priorities and adapt to changing requirements in a fast-evolving environment.

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships).

Our hybrid working policy: You’ll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy.

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see.