Manager (Digital), Health Solutions, Operations Industry & Domain Solutions, Technology and Tra[...] in London

This is an exciting opportunity to join our ever-evolving and rapidly growing Health Solutions Team. The healthcare sector faces substantial challenges as it strives to modernise services and implement government policies through technology and digitalisation. Our team empowers government and public sector healthcare clients to navigate this complex landscape by aligning strategic initiatives, delivering technology and digital transformation, and applying robust governance, controls, and risk management. Our approach centres on identifying critical opportunities and risks, developing and implementing innovative digital and transformation strategies, and optimising technology and data utilisation. We are passionate about making a tangible difference for our clients, their staff, and the patients they serve. If you share our commitment to excellence in healthcare and possess experience in digital healthcare transformation, we encourage you to apply.

We are seeking an exceptional individual with a proven track record of success in healthcare settings. You will have experience with large-scale digital transformation programmes, and will have supported digital transformation such as through electronic patient record (EPR) programmes. As a valued member of our Health Solutions Team, you will leverage your commercial acumen and expertise to deliver impactful digital health engagements, collaborating closely with Senior Managers, Directors, Partners, and other leaders, and overseeing the work of Analysts through to Senior Consultants to drive transformative change. If you possess a blend of hands-on healthcare experience and expertise in digital transformation, either within the NHS or from translatable experience in the private sector, previous client-facing management consultancy, or international healthcare systems, we would like to speak with you.

This role includes the following responsibilities:

• Support the delivery of EPR/digital health and transformation engagements by working directly with client teams to achieve results and produce high-quality deliverables.
• Conduct research and analysis of client needs to advise and mitigate risk.
• Develop subject matter expertise in specific areas within healthcare and build strong working relationships with client stakeholders.
• Stay abreast of emerging trends, policies and technologies in the NHS, working with the wider healthcare account to contribute to the creation and development of market eminence materials and support business development efforts.
• Actively participate in team initiatives and contribute to a positive and collaborative team environment.
• Responsible for overseeing the delivery of workstreams or projects and managing junior resources in project teams.

Connect to your skills and professional experience:

• Experience delivering Electronic Patient Records (EPR) programmes in the NHS during business case development, implementation, or optimisation.
• Experience with Epic or Oracle Health (Cerner) deployments is highly desirable.
• Demonstrable knowledge of EPR and digital clinical solution functionality and capabilities within programme implementation teams.
• Experience in managing junior resources and leading a workstream or project.
• Capable to engage with senior stakeholders at C-suite level through workshops or presentations.
• Excellent interpersonal skills and demonstrable ability to fit with the existing Health Solutions team and client programme teams.
• Ability to think creatively, generate innovative ideas, challenge the status quo, and deliver effectively to ambitious requirements in a fast-paced environment.
• An understanding of the public sector funding process including business cases development and the ability to develop financial and economic cost and benefit models in line with public sector procurement requirements.
• Financial accountancy experience specifically with cost models for EPR programme business cases is desirable.
• Previous experience with public sector procurement for clinical solutions.
• Individuals with a clinical qualification (qualified nursing, medical, or allied health professional), particularly those who have supported digital transformation programmes as part of their clinical role.
• Experience designing clinical digital workflows is a plus.
• Previous experience as a management consultant, particularly working with the NHS or private sector healthcare clients to manage change and transformation.
• Understanding of emerging trends in digital healthcare such as data analytics tools to drive insights and improvements, and exposure to AI, telehealth, or interoperability initiatives within the public sector context.

At Deloitte, we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing.

Our commitment to you: Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too.