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- Tasks: Lead transformation projects in the legal sector, focusing on innovative operating models and technology.
- Company: Join Deloitte Legal, a global leader in legal services with a collaborative culture.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by integrating GenAI into legal processes and driving change.
- Qualifications: Experience in legal consulting and transformation projects is essential.
- Other info: Be part of a dynamic team that values innovation, inclusion, and continuous learning.
The predicted salary is between 72000 - 108000 £ per year.
Location: London
Job Type: Permanent / FTC
Date published: 12-Nov-2025
Deloitte Legal looks to help clients address the challenge of dealing with increasing complexity and demand with the same or fewer resources whilst still maintaining the quality of legal services provided. The Deloitte Legal Management Consulting team works with legal departments and law firms to help them rethink their operating models from a process, people and technology perspective to achieve greater efficiencies and increase the value they deliver back to their stakeholders.
Connect to your opportunity:
- Strategic Leadership & Client Advisory: Lead complex transformation projects for law firms and in-house legal departments, focusing on operating model redesign, process optimisation, and technology enablement.
- Advise clients on the strategic adoption of GenAI and digital technologies, helping them understand the opportunities, risks, and practical implications for legal service delivery.
- Develop and deliver best-in-class consultancy services that address efficiency, cost reduction, and value creation in legal operations.
- GenAI & Digital Transformation Enablement: Assess the impact of GenAI on legal roles and workflows, identifying areas for automation, augmentation, and upskilling.
- Drive the integration of GenAI into legal processes, such as document review, contract management, legal research, and compliance, ensuring ethical and secure use of AI.
- Champion culture change and adoption, managing employee attitudes and building trust in AI-enabled legal services.
- Project & Change Management: Lead multidisciplinary teams across strategy, technology, and legal subject matter experts to deliver transformation projects on time and within budget.
- Oversee change management initiatives, ensuring successful adoption of new operating models, technologies, and ways of working.
- Develop and monitor KPIs and success metrics for transformation initiatives, including GenAI adoption and digital maturity.
- Client Relationship & Business Development: Build and maintain senior client relationships, acting as a trusted advisor on legal innovation and transformation.
- Identify and pursue new business opportunities, including GenAI and digital transformation projects, and contribute to go-to-market strategy.
- Represent the firm at industry events and thought leadership forums, sharing insights on the future of legal services and the impact of emerging technologies.
- People Leadership & Capability Building: Mentor and develop junior consultants and team members, fostering a culture of innovation, inclusion, and continuous learning.
- Drive internal capability building in GenAI, digital transformation, and legal operations excellence.
Educational and Professional Qualifications:
- Degree or equivalent qualification demonstrating a commitment to personal development.
- Professional certifications such as Prince2, PMI/APM, Prosci, or Lean Six Sigma are advantageous.
Legal and Consulting Expertise:
- Deep understanding of the challenges and requirements of in-house legal departments and law firms, especially around efficiency and operational effectiveness.
- Proven experience in shaping and managing complex transformation projects, with a significant focus on legal environments.
- Expertise in methodologies such as spend assessments, strategy reviews, target operating model redesigns, and process reengineering.
- Experience gained either with a major consultancy, or running significant change within law firms or law departments.
GenAI and Digital Transformation Skills:
- Strong grasp of the opportunities, risks, and practical implications of GenAI and digital technologies for legal service delivery.
- Ability to assess and implement GenAI solutions, including automation, augmentation, and upskilling of legal teams.
- Experience leading or supporting the adoption of GenAI tools (e.g., for document review, contract management, legal research, compliance) and managing the associated change journey.
- Awareness of data governance, privacy, and ethical considerations in AI deployment.
Leadership and Change Management:
- Demonstrated ability to lead multidisciplinary teams, including clients, suppliers, and colleagues, often in a matrix or global environment.
- Strong programme and change management skills, including managing project resourcing, budgets, and profitability.
- Experience in mentoring and developing junior staff, fostering a culture of innovation and inclusion.
Client Relationship and Business Development:
- Excellent written and verbal communication skills, with the ability to adjust style for different audiences.
- Strong client relationship and stakeholder management skills, with a track record of developing new business opportunities and go-to-market strategies.
- Experience representing the firm at industry events and thought leadership forums.
Technical and Analytical Skills:
- High proficiency with MS Office and expertise in data analysis and presentation.
- Ability to analyse complex data sets and present actionable insights to clients.
Personal Attributes:
- Flexible, can-do approach and positive mindset.
- Excellent time management and attention to detail, maintaining professional standards under pressure.
- High level of personal accountability, client care, confidentiality, and integrity.
GenAI-Specific Skills and Experience:
- Understanding of how GenAI is transforming legal workflows, including automation of routine tasks and the shift towards more strategic work for lawyers.
- Ability to bridge the gap between legal expertise and technology, including working with technologists, data scientists, and prompt engineers.
- Experience in change management and culture change, particularly in building trust and adoption of AI within legal teams.
- Awareness of the evolving legal talent ecosystem, including the need for new roles and skillsets as GenAI adoption scales.
By connecting legal expertise and technological innovation, we’re creating a new future for law. We blend great advisory capabilities with the technology, process and change management skills to move from advice to implementation and managing legal operations.
Our hybrid working policy allows you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely.
Making an impact is more than just what we do: it’s why we’re here. We want you. The true you. Your own strengths, perspective and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.
Director, Consulting, Operating Model Transformation (Legal Industry), Deloitte Legal in London employer: Deloitte LLP
Contact Detail:
Deloitte LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Consulting, Operating Model Transformation (Legal Industry), Deloitte Legal in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Deloitte Legal’s recent projects and initiatives. Show that you’re not just interested in the role but also in how you can contribute to their mission of transforming legal services. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the needs of the role, especially around GenAI and digital transformation. Keep it concise and impactful – you want to leave a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Deloitte Legal. Let’s get you that interview!
We think you need these skills to ace Director, Consulting, Operating Model Transformation (Legal Industry), Deloitte Legal in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director role. Highlight your experience in legal consulting and transformation projects, and don’t forget to mention any relevant GenAI expertise!
Showcase Your Leadership Skills: Deloitte is all about leadership and collaboration. Use your application to demonstrate how you've led teams or projects in the past, especially in complex environments. We want to see your ability to drive change!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while showcasing your skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches the right people. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at Deloitte LLP
✨Know Your Stuff
Before the interview, dive deep into Deloitte's approach to legal service delivery and their focus on GenAI. Familiarise yourself with their recent projects and how they integrate technology into legal operations. This will not only show your genuine interest but also help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've led multidisciplinary teams in the past, especially in complex transformation projects. Highlight your ability to manage change and foster a culture of innovation, as this is crucial for the role.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that reflect your understanding of the legal industry and Deloitte's position within it. Inquire about their strategies for integrating GenAI into legal processes or how they measure success in transformation initiatives. This shows you're not just interested in the role, but also in the company's future.
✨Demonstrate Cultural Fit
Deloitte values integrity, collaboration, and inclusion. During your interview, share experiences that highlight these values in your work. Discuss how you've built trust within teams and managed client relationships, as this will resonate well with their company culture and mission.
