Associate Director, Financial Services, Organisation and Workforce Transformation, Transformati[...] in London

Bristol, Edinburgh, Glasgow, London, Manchester

About Financial Services and Insurance: Within OWT, our Financial Services sector is flourishing and is key to the overall success of Deloitte. The work we do is critical to our clients and our FS practice continues to grow and perform above target. We have a strong community of people who are passionate about helping our clients to achieve their digital ambitions, where changing user expectations and enabling technology advancements are driving transformation at an unprecedented scale. We work across Financial Services including our Insurance, Asset & Wealth Management and Banking & Capital Markets Sectors with accounts in some of the biggest global Banks, Insurers and Asset Managers.

About Organisation and Workforce Transformation (OWT): Join the world’s leading people transformation business and help us build adaptable, connected, modern, digital businesses of the future with our clients. We believe that placing people at the heart of transformation is critical to helping organisations achieve their ambitions in a way that is sustainable. We are passionate about partnering with clients to accelerate agile ways of working, deliver truly digital experiences to customers and employees and build their transformation muscle so they have the culture, capability and confidence to navigate the future of work.

As a team we:

• Architect human‐centred programmes that truly activate transformation and deliver business outcomes at pace from a workforce perspective
• Re‐imagine how organisations, teams and ecosystems collaborate in response to the shifting role of humans at work
• Deliver data‐driven insight to enable productive, engaged and high‐performing workforces
• Help business leaders be authentic, accountable, visible Transformation Leaders
• Design future services in a way that embeds a deep understanding of users and how to drive behaviour change

About Transformation Activation: The Transformation Activation team enables our clients to make transformation happen. We enable the talent, ways of working, culture and behaviours required to empower modern, adaptable, digital organisations of the future.

We’re looking to make targeted senior hires into our practice with specific FS experience in workforce transformation. We are looking for those who can architecture solutions and are brilliant listeners who can grow our business without compromising standards, integrity or culture. Our clients are global and so is our support for them so we are looking for individuals that are experienced in working in a Global Delivery Model with near and off shore capability experience.

The technical nature of your Change Architecture experience is expected to include:

• Help clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools and technology
• Develop work plans for client engagements and leading the delivery of defined project objectives
• Experience in managing end‐to‐end project lifecycle and risk management and demonstrates strong commercial and financial acumen
• Work with a range of stakeholders both internally within Deloitte and in client organisations, as a subject matter expert on Change Architecture
• People management experience, including; managing high‐performing teams; coaching and mentoring; supporting development of junior team members of local and global teams
• Support business development by contributing to new business proposals and taking roles in industry and account teams
• Bring competitor awareness and Change Architecture trends
• Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing
• Deliver and lead components of end‐to‐end Change Architecture activity in a variety of programme contexts

Overall, your experience should include contribution to large scale organisation transformation programmes with a focus on the workforce elements of change. Experience of working on projects ideally in a consulting organisation, or in an internal consultant role. Experience and knowledge of working in/with Financial services. Innovative mindset and keen interest in newest thinking around transformation, the future of work, and technology disrupters. Experience of working in multi-disciplinary teams and fast‐paced project environments and demonstrate personal resilience. Ability to develop and manage client/stakeholder relationships at all levels in an organisation. Ability to lead through change; planning and delivering change to activate large scale business transformation at pace. Align and engage leaders to set out an inspiring vision for change. Set out the case for change and communicate compelling change stories. Drive cultural and behavioural change to empower modern, adaptable digital organisations. Plan and manage training and change capability development build organisational resilience and sustain new ways of working. Determine the impact of changes and undertake mitigation planning. Practical understanding of change analytics to baseline and monitor progress of change. Drive agility and continuous improvement, using data to make informed decisions and ensure that the organisation has the mind‐set and capability to respond to new insight and disruption. Developing stories and journeys, to support the end to end transformation journey prioritising people and customer needs.

Our hybrid working policy: You’ll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world‐class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.