Manager - Dynamics 365 CRM Solution Developer, Engineering AI & Data, Technology & Transformation in Edinburgh

Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic Dynamics Solution Developers to join our firm and grow with us. You will be a part of a team helping international organisations and iconic brands transform their core business capabilities. Whether you're working with clients on MSFT Dynamics alone or as part of a team delivering wider enterprise transformation, your expertise and collaboration with colleagues will help clients achieve their outcomes for CRM.

Your role as a Dynamics Developer is a key member of the technology team responsible for designing, developing, customising, and maintaining our clients MS Dynamics software solutions. This role involves expertise in coding, integration, and technical problem-solving to deliver robust and efficient Dynamics implementations.

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• Solution Design and Development
  • Collaborate with functional consultants and business analysts to understand system requirements and design specifications.
  • Design, develop, configure and customise Dynamics modules, components, and features to meet business needs.
  • Customise entities, forms, fields, workflows, business rules, and other Dynamics components to align with client requirements.
  • Develop client-side scripts, plugins, and integrations to extend Dynamics functionality.
  • Identify opportunities for process optimisation, performance enhancement, and innovation in Dynamics development.
• Integration and Data Migration
  • Design and implement data integration solutions between Microsoft Dynamics and other systems using APIs, connectors, and middleware.
  • Perform data migration and transformation tasks to ensure smooth data transition into Dynamics applications.
  • Comfortable leveraging Dynamics 365's analytics capabilities to gain insights into customer behaviour, trends, and customer satisfaction. This includes using Power BI for data visualisation and analysis.
• Documentation, Testing and Debugging
  • Conduct unit testing and participate in integration testing to validate the functionality and performance of developed components.
  • Debug and troubleshoot issues, identifying root causes and implementing effective solutions.
  • Create technical documentation, including design documents, coding standards, and user guides.
  • Use version control systems to manage and track changes to source code and configurations.

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All applicants must hold or be eligible to apply for UK Security clearance.

• Functional/Technical Required foundational skills and experience
  • Proven experience as a Dynamics Developer, including customization, integration, and coding.
  • Experience in web development technologies like HTML, CSS, and ASP.NET.
  • Relevant certifications in Microsoft Dynamics development (e.g. Microsoft Certified: Power Platform Developer Associate).
  • Experience with Dynamics 365 SDK, plugins, custom workflows, and extensions of the Power Platform (Power Apps, Power Automate, Power BI) to extend and enhance Dynamics 365 capabilities.
  • Understanding of data integration techniques and tools.
  • Experience in modern CI/CD methodologies and pipeline tools (Azure DevOps, etc).
  • Familiarity with REST APIs, SOAP web services, and integration techniques.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and teamwork abilities.
• Desirable Dynamics specific skills and experience
  • Relevant experience in either Consulting or one of the following industries: Financial Services, Public Sector (awareness of GDS standards), Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology.
  • Experience of developing and deploying custom solutions using Dynamics 365.
  • Ability to Debug and troubleshoot Dynamics 365 applications.
  • Full stack developer with Dynamics and front end development experience.
  • Proven track record of designing & building usable and engaging digital experiences, demonstrating the ability to balance the need for effective business process and rich & accessible customer experiences.
  • Experience using prototyping and development tools (e.g. Adobe Creative Cloud applications, Sketch, Invision, etc).
  • Understanding of modern enterprise web content management systems, including implementation, maintenance and ongoing development.
  • In depth understanding of the digital user interface - information architecture, interaction design, functionality and usability (including user research and user testing).
  • Expert knowledge of web standards and web accessibility requirements, e.g. W3C recommendations.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Our hybrid working policy

You'll be based in one of UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.