At a Glance
- Tasks: Support HR Advisory Services with performance management and employee relations.
- Company: Join a dynamic HR team that values diversity and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work in Cardiff, Milton Keynes, or Birmingham with flexible working options.
- Why this job: Make a real impact by advising on important HR matters in a supportive environment.
- Qualifications: Experience in HR advisory roles and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for the next exciting career opportunity? Do you have a passion for delivering a high quality service and an exceptional customer experience? Do you want to work in a supportive team where you are valued for the diversity that you bring and your ideas are encouraged? If so, this could be the role for you.
HR Services are looking for a Senior Assistant to join our HR Advisory Service. The primary function of the role is to provide professional advice and support on performance, conduct and sickness matters. The team works closely with a wide range of SME colleagues from the internal HR community to deliver a coordinated service to the business. You thrive being a team player, sharing knowledge, experience and ideas and enjoy collaborating with peers, the wider HR community, and the business to find the best fit solutions.
Responsibilities- Supporting the business with the performance management process up to and including dismissal.
- Advising on informal disciplinary and grievance processes and escalating to T1 Advisors or Employee Relations where appropriate.
- Authenticate and support AWOL cases, conduct exit interviews and support the exam fail and short-term sickness capability process.
- Manage security and data breaches and progress through the disciplinary process as appropriate.
- Support connection and collaboration within the HR Advisory team completion by the wider HR community.
- Ensuring all SAP related actions or updates are completed accurately in time for payroll deadlines and in line with procedural guidelines.
- Ensuring effective utilisation of case management tools, keeping all records up to date and accurate and tracking activities through to timely closure.
- Ensuring compliance with appropriate Data Protection legislation at all times.
- Proven ability to guide and advise on performance and conduct matters from providing initial advice through to dismissal by providing end to end case management support.
- Providing counsel to the business on policy interpretation, employment law considerations, and risk mitigation strategies, producing and reviewing case documentation where required.
- Demonstrated expertise in managing a high volume of cases, ensuring timely resolution while mitigating risk and considering both legal and commercial implications, escalating when appropriate to the management team or HR SME colleague.
- Maintain a professional and positive attitude, with exceptional communication and interpersonal skills.
- Effectively influencing and persuading others and articulating thoughts and ideas in a composed manner to instil confidence in others.
- Actively identify opportunities to streamline processes and enhance efficiency, participate in efforts to support and embed change across HR Services and the wider HR function as well as engaging with continuous service improvements.
- Demonstrate commercial awareness & risk management which includes an understanding of the current environment within which we operate and an ability to adapt recommendations or advice as appropriate.
- Demonstrate a methodical, analytical and clear approach to problems using appropriate tools and technologies to help identify key trends.
- A strong advocate for data integrity and compliance, ensuring accurate and timely record keeping of all employee relations matters within the case management tool (Service Now).
- A confident delivery of verbal and written communications with excellent attention to detail.
- An ability to develop effective relationships with key stakeholders.
- Ability to influence through personal credibility.
- Adaptable to change and ways of working.
- Software skills: Excellent knowledge of Microsoft Office (particularly Excel and PowerPoint) and specific HR applications – of these, SAP and ServiceNow are preferable.
- Industry knowledge: An experienced HR professional that has come from either a professional services environment or alternatively a fast paced demanding ER role.
You’ll be based in Cardiff, Milton Keynes or Birmingham with hybrid working.
Senior Assistant, HR Advisory Services in Cardiff employer: Deloitte LLP
Join a dynamic and inclusive team at our HR Advisory Services, where your contributions are valued and your professional growth is supported. With a focus on delivering exceptional service and fostering collaboration, we offer a vibrant work culture that encourages innovation and continuous improvement. Located in Cardiff, Milton Keynes, or Birmingham, you will benefit from hybrid working arrangements, allowing for a balanced work-life experience while being part of a forward-thinking organisation committed to employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Assistant, HR Advisory Services in Cardiff
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Deloitte LLP!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Deloitte LLP.
We think you need these skills to ace Senior Assistant, HR Advisory Services in Cardiff
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Deloitte LLP. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Deloitte LLP and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Deloitte LLP. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Deloitte LLP's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Deloitte LLP
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Deloitte LLP.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Deloitte LLP will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Deloitte LLP and how you would contribute to adapting HR strategies.
