Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support HR Advisory Services with performance management and employee relations.
- Company: Join a dynamic HR team that values diversity and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by advising on important HR matters in a supportive environment.
- Qualifications: Experience in HR advisory roles and strong communication skills required.
- Other info: Work in Cardiff, Milton Keynes, or Birmingham with flexible working options.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for the next exciting career opportunity? Do you have a passion for delivering a high quality service and an exceptional customer experience? Do you want to work in a supportive team where you are valued for the diversity that you bring and your ideas are encouraged? If so, this could be the role for you.
HR Services are looking for a Senior Assistant to join our HR Advisory Service. The primary function of the role is to provide professional advice and support on performance, conduct and sickness matters. The team works closely with a wide range of SME colleagues from the internal HR community to deliver a coordinated service to the business. You thrive being a team player, sharing knowledge, experience and ideas and enjoy collaborating with peers, the wider HR community, and the business to find the best fit solutions.
Responsibilities- Supporting the business with the performance management process up to and including dismissal.
- Advising on informal disciplinary and grievance processes and escalating to T1 Advisors or Employee Relations where appropriate.
- Authenticate and support AWOL cases, conduct exit interviews and support the exam fail and short-term sickness capability process.
- Manage security and data breaches and progress through the disciplinary process as appropriate.
- Support connection and collaboration within the HR Advisory team completion by the wider HR community.
- Ensuring all SAP related actions or updates are completed accurately in time for payroll deadlines and in line with procedural guidelines.
- Ensuring effective utilisation of case management tools, keeping all records up to date and accurate and tracking activities through to timely closure.
- Ensuring compliance with appropriate Data Protection legislation at all times.
- Proven ability to guide and advise on performance and conduct matters from providing initial advice through to dismissal by providing end to end case management support.
- Providing counsel to the business on policy interpretation, employment law considerations, and risk mitigation strategies, producing and reviewing case documentation where required.
- Demonstrated expertise in managing a high volume of cases, ensuring timely resolution while mitigating risk and considering both legal and commercial implications, escalating when appropriate to the management team or HR SME colleague.
- Maintain a professional and positive attitude, with exceptional communication and interpersonal skills.
- Effectively influencing and persuading others and articulating thoughts and ideas in a composed manner to instil confidence in others.
- Actively identify opportunities to streamline processes and enhance efficiency, participate in efforts to support and embed change across HR Services and the wider HR function as well as engaging with continuous service improvements.
- Demonstrate commercial awareness & risk management which includes an understanding of the current environment within which we operate and an ability to adapt recommendations or advice as appropriate.
- Demonstrate a methodical, analytical and clear approach to problems using appropriate tools and technologies to help identify key trends.
- A strong advocate for data integrity and compliance, ensuring accurate and timely record keeping of all employee relations matters within the case management tool (Service Now).
- A confident delivery of verbal and written communications with excellent attention to detail.
- An ability to develop effective relationships with key stakeholders.
- Ability to influence through personal credibility.
- Adaptable to change and ways of working.
- Software skills: Excellent knowledge of Microsoft Office (particularly Excel and PowerPoint) and specific HR applications – of these, SAP and ServiceNow are preferable.
- Industry knowledge: An experienced HR professional that has come from either a professional services environment or alternatively a fast paced demanding ER role.
You’ll be based in Cardiff, Milton Keynes or Birmingham with hybrid working.
Senior Assistant, HR Advisory Services in Cardiff employer: Deloitte LLP
Contact Detail:
Deloitte LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Assistant, HR Advisory Services in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common HR scenarios. Think about how you’d handle performance management or disciplinary processes, and be ready to share your insights. We want to see your expertise shine!
✨Tip Number 3
Showcase your collaborative spirit! During interviews, highlight examples of how you've worked with teams to solve problems or improve processes. This is key in HR, and we love to see team players.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive team where your ideas are valued.
We think you need these skills to ace Senior Assistant, HR Advisory Services in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Assistant role. Highlight your experience in performance management and HR advisory services, showcasing how you've supported businesses in similar situations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer service and how you can contribute to our supportive team at StudySmarter.
Showcase Your Skills: Don’t forget to highlight your communication and interpersonal skills. We want to see how you’ve influenced others and built relationships in your previous roles, so give us some solid examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Deloitte LLP
✨Know Your Stuff
Make sure you brush up on HR policies, performance management processes, and relevant employment laws. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Team Spirit
Since this role involves collaboration with various stakeholders, be ready to share examples of how you've successfully worked in a team. Highlight your ability to influence and persuade others while maintaining a positive attitude.
✨Be Data Savvy
Familiarise yourself with case management tools like ServiceNow and SAP. Be prepared to discuss how you've used data to drive decisions or streamline processes in your previous roles. This will demonstrate your analytical skills and commitment to data integrity.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific HR situations, such as performance issues or disciplinary actions. Think through your approach to these scenarios, focusing on compliance, risk management, and effective communication.
