Director, Technology Operating Model, Technology Strategy and Transformation in Birmingham

We are looking for people to join our team to help our clients with their Digital Transformation - guiding clients to imagine the shape, size, and ethos of their organisation for the future, and defining an appropriate strategy in order to help them achieve their ambitions. We have a growing, diverse practice working across the UK and Europe on imagining, designing, and delivering that future. The breadth and depth of our capabilities enable us to be both trusted strategic advisors and implementation partners to our clients for their transformations.

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Want to work with business leaders alongside some of the most creative thinkers in the industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximise ROI? From strategy articulation, process design to technology enablement, we work together to simplify the complex ask, creating tangible value for our clients using the latest and futuristic technologies from our Tech Trends insight. We help Tech Leaders rethink, reshape, and reimagine their technology organisations, to best enable business outcomes, shareholder value and core technology capabilities, enabling them to operate effectively and deliver digital services quickly and at scale, across the enterprise.

Our Market Offering is split into five propositions that cover the end-to-end operating model:

• Business Enabled Technology Strategy: We advise CIOs, and the broader enterprise, helping them define the strategy to transform their organisations for the digital age.
• Technology, GenAI & Cloud Op Model Transformation: We design the operating models to help clients leverage digital, GenAI and cloud technologies and the roadmap to get there.
• Future of Work Transformation: We advise technology leadership around the future workforce transformation in the battle to grow and retain Tech talent.
• Service & Products Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.
• IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments & Regulatory change.
• Enterprise agility design and delivery: We design and deliver enterprise agility ways of working.

We want people who will embody technology, understand the connection between the business problem, the technology solution and have the professional and personal skills to make a real difference to our clients. People with the skills, knowledge, and experience to work across the full lifecycle of technology led transformations combined with a depth of knowledge across all industries and sectors. Successful candidates are expected to demonstrate capability and experience in the following deliverables:

• Experience of designing, developing, executing & leading Technology Vision and Strategy along with Transformation, Designs and Roadmaps, e.g., Cloud adoption, GenAI adoption.
• Demonstrate proven experience in the development, application & leadership of strategy theory, approach & principles.
• Demonstrate proven experience around the creation, delivery & leadership of IT and Cloud Operating Models.
• Proven delivery experience and leadership of Technology Operations/operational delivery, Product Management – such as Service Delivery, IT Service Management practices, ITIL, DevOps and continual service improvement.
• Proven experience to evidence your understanding and articulation of the impact of emerging trends such as AI, Robotics & Digital reality on today’s organisations for their technology transformations.
• Proven experience in leading, managing and driving the delivery of large holistic technology transformation programmes.
• Experience & leadership in commercial & sourcing capability and deliverables for all industries.
• Ability to work, support & lead teams effectively in diverse teams within an inclusive team culture where people are recognised for their contribution however different.
• Experience of working & leading within Digital environments, demonstrating your understanding of the associated impacts & opportunities of innovation and emerging technologies on the future of work.
• Proven experience & execution of strong and effective requirements gathering and management & application.
• Proven experience in the application of Programme or project management principles and frameworks in a technology environment, including experience of agile methodologies e.g., SAFe® and Scrum.
• Proven experience in the application and delivery of other technology approaches and frameworks e.g., ITIL4 and VerISM.
• Proven experience of building and delivering Transformation Business Cases.
• Ability to work, communicate and support Senior Stakeholders.

If you believe that joining this team and role will give you opportunities, you are unlikely to find elsewhere and are highly skilled or have years of operational or delivery experience and can translate & articulate this to meet the role requirements of the role and willing to travel within the UK - we are very keen to hear from you.

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

You’ll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing.

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.