Associate Director, Financial Services, Organisation and Workforce Transformation, Future Organ[...]

Bristol, Edinburgh, Glasgow, London, Manchester

Drive impactful change in Financial Services. Shape the future of leading organisations. At Deloitte, we believe that placing people at the heart of transformation is critical to helping organisations achieve their ambitions sustainably. Our Human Capital Financial Services practice is a global leader in workforce and organisational transformation, partnering with clients to accelerate agile ways of working, deliver truly seamless experiences, and build their transformation muscle to navigate the future of work.

We are passionate about supporting Financial Services clients with their largest, most complex, and challenging transformation programmes. Our team architects human-centred solutions that activate transformation and deliver business outcomes at pace, particularly critical in a sector grappling with evolving customer expectations, emerging technologies, and increasing regulatory pressures.

What sets us apart:

• Deep industry expertise: We understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech.
• Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential.
• Data-driven insights: We don’t rely on intuition and leverage data and analytics end-to-end to inform our recommendations and ensure solutions are aligned with business objectives.

The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding.

As an Associate Director, you will:

• Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required.
• Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices.
• Manage and mentor multi-disciplinary teams to deliver exceptional client service.
• Drive business development by identifying and pursuing new opportunities, building strong client relationships, and contributing to the growth of our practice.
• Contribute to thought leadership, driving innovation in Human Capital, Financial Services.
• Shape the future of our team through thought leadership, innovation, and role modelling Deloitte’s shared values.

To be successful in this role, you will be a subject matter expert leading multiple, high-profile projects and bids while developing innovative thought leadership. You will have the opportunity to learn from the best in the business and help recruit top talent.

Your experience should include:

• Significant experience in Financial Services consulting, with a strong understanding of industry trends, challenges, and regulations.
• Demonstrated ability to analyse and translate strategic objectives into actionable implications for an organisation’s operating model and capability requirements within a Financial Services context.
• Strong commercial acumen with strong experience of the consulting sales cycle including opportunity assessment, compelling proposal development and storytelling, and effective negotiation strategies.
• Proven track record of leading and delivering large-scale organisation design and transformation projects and the ability to manage senior stakeholders effectively.
• Expertise in enterprise transformations, operating model design, organisation design, and workforce planning.
• Proven experience designing work, roles, and organisations for functions within Financial Services.
• Demonstrate a strong understanding and experience of applying emerging technology context to organisation transformation.
• Acute awareness of risk management and managing risks associated with people, processes, systems, change, and commercials.
• Strong analytical, problem-solving, and communication skills.
• Passion for innovation and driving change in a dynamic environment.
• Ability to explore options in a structured way, deploying techniques such as design thinking, systems thinking, and service design.

Our hybrid working policy allows you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely.

Making an impact is more than just what we do: it’s why we’re here. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see.