Associate Director, AI Delivery Lead, Financial Services, Technology & Transformation

The financial services industry is undergoing a period of unprecedented change, driven by the rapid advancement and adoption of AI. Deloitte\’s AI & Data Financial Services team is at the forefront of this transformation, partnering with leading financial institutions to deliver cutting‑edge AI solutions that address their most pressing business challenges.

As an AI Delivery Lead within our team, you\’ll play a critical role in shaping the future of finance. You\’ll leverage your technical expertise, industry experience, and leadership skills to oversee the end‑to‑end delivery of complex AI projects. This includes managing project teams, building strong client relationships, providing technical guidance, ensuring successful project outcomes, consistently meeting deadlines and budget constraints. You must have deep technical expertise in AI/ML/LLM, enterprise‑grade architectural strategies, and a passion for solving complex business challenges. You\’ll also contribute to the growth of our practice, supporting business‑development efforts and staying abreast of the latest industry trends, including advancements in generative AI. You’ll have the opportunity to work on challenging projects, collaborate with leading experts, and make a tangible impact on the financial services landscape.

Join a dynamic and rewarding environment where you can develop your skills, advance your career, and contribute to the future of finance.

Key Responsibilities

• Lead and manage cross‑functional AI project teams, overseeing all aspects of project delivery from initiation to deployment and ongoing support.
• Provide deep technical expertise in Generative AI and Machine Learning technologies, designing innovative solutions that help clients meet strategic business objectives.
• Build and maintain strong relationships with client stakeholders, effectively communicating project progress, managing expectations, and addressing concerns.
• Provide technical guidance and oversight to the team, ensuring the development of high‑quality AI solutions that meet client requirements.
• Mentor and develop junior team members, fostering a collaborative and high‑performing team environment.
• Support business‑development efforts by contributing to proposals, identifying new opportunities, and presenting AI solutions to potential clients.
• Stay abreast of industry trends and advancements in AI, contributing to Deloitte\’s thought‑leadership and knowledge‑sharing initiatives.

Technical Proficiency

• Proven experience delivering production‑ready AI/ML/LLM solutions, including model training, optimisation, and deployment. Specific project examples required.
• Generative AI expertise: experience leading the delivery of AI and LLMs in the financial services industry including Retrieval‑Augmented Generation (RAG), GraphRAG, query expansion, map‑reduce, maximum marginal relevance retrieval and other GenAI techniques.
• Familiarity with cloud platform providers (minimum of one):
  • AWS: Amazon SageMaker, Bedrock (Titan, Claude, etc.), CodeWhisperer, Amazon Transcribe, Amazon Comprehend, etc.
  • Azure: Azure OpenAI Service (Gemini, GPT, DALL‑E, Codex), Azure Machine Learning, Cognitive Services (Speech, Vision, Language), etc.
  • GCP: Vertex AI (PaLM 2, other LLMs), Generative AI Studio, AI Platform, Cloud Natural Language, etc.
• Proficiency in data engineering (ETL, data warehousing, big data technologies). Experience with data quality, governance, and security in financial services is essential.
• Agile methodologies and project management tools (e.g., Jira, Azure DevOps).

Education and Experience

• Bachelor\’s or Master\’s degree or equivalent in Computer Science, Data Science, Engineering, or a related field.
• Experience delivering AI solutions, with a proven track record of leading and managing technical teams.
• Deep experience in the financial services industry.
• Strong communication, interpersonal, and presentation skills.
• Experience in a client‑facing consulting role is highly desirable.
• Relevant industry certifications (e.g., AWS Certified Machine Learning – Specialty, Azure AI Engineer Associate, PMP) are a plus.

Working Arrangements

You’ll be based in London with a hybrid working model that allows flexibility between office, virtual collaboration spaces, client sites, and remote work. Please check with your recruiter for any specific working requirements that may apply to this role.

Return‑to‑Work Support

For candidates looking to return to the workplace after an extended career break, we offer coaching and support to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more.

Benefits

We offer a dynamic and rewarding environment, opportunities for professional growth, personal development programmes, and a supportive culture that values diversity, inclusion, and well‑being.

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