At a Glance
- Tasks: Support sales teams with technical expertise and customer relationship management.
- Company: Join Dell Technologies, a leader in innovative tech solutions and transformative services.
- Benefits: Enjoy opportunities for career growth, advanced technology exposure, and a supportive work culture.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Strong communication skills and 8-12 years in relationship selling; degree preferred.
- Other info: Ideal for those passionate about technology and customer success.
The predicted salary is between 43200 - 72000 £ per year.
Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.
As a Systems Engineer on our Systems Engineering Team supporting the UK, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.
You will:
- Build and lead relationships for highly sophisticated customer accounts
- Conduct customer needs analysis and anticipate requirements beyond existing solution’s scope
- Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities
- Verify operability of sophisticated product and service configurations within the customer’s environment
- Perform advanced systems integration and provide technical expertise to design and implement the solution
Essential Requirements:
- Excellent communication, relationship and leadership skills in industry
- Ability to present to executive level and articulate the Dell Technologies solutions
- In-depth understanding of market, technologies, products and services
- 8 to 12 years of related experience in a relationship selling role
Desirable Requirements:
- Advanced experience in a relationship selling role
- Bachelor’s degree
We believe that each of us has the power to make an impact. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play.
Account Engineer I employer: Dell
Contact Detail:
Dell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Engineer I
✨Tip Number 1
Familiarise yourself with Dell Technologies' products and services. Understanding the full range of solutions we offer will help you articulate how they can meet customer needs during your interactions.
✨Tip Number 2
Develop your presentation skills. Since you'll be delivering impact presentations to customers, practice articulating complex technical concepts in a clear and engaging manner to ensure you can effectively communicate our solutions.
✨Tip Number 3
Network with current employees or industry professionals. Building relationships within the tech community can provide insights into the role and help you understand what it takes to succeed as an Account Engineer at Dell Technologies.
✨Tip Number 4
Stay updated on market trends and technologies relevant to Dell's offerings. This knowledge will not only enhance your credibility but also enable you to anticipate customer needs and propose innovative solutions.
We think you need these skills to ace Account Engineer I
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Engineer I. Familiarise yourself with the key tasks mentioned in the job description, such as providing pre-sales technical support and conducting customer needs analysis.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the job requirements. Emphasise your communication, relationship-building, and leadership skills, as well as any experience in a relationship selling role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Dell Technologies' products and services. Mention specific examples of how you've successfully built relationships with customers and provided technical solutions in the past.
Highlight Technical Expertise: In your application, be sure to detail your technical expertise and experience with systems integration. Provide examples of how you've verified product operability and delivered impactful presentations to clients.
How to prepare for a job interview at Dell
✨Understand the Role
Make sure you have a solid grasp of what an Account Engineer I does. Familiarise yourself with the responsibilities outlined in the job description, especially around providing pre-sales technical support and conducting customer needs analysis.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your ability to articulate complex solutions clearly. Think of examples where you've successfully presented to executive levels or led discussions with clients.
✨Prepare for Technical Questions
Expect to be asked about your technical expertise and understanding of market technologies. Brush up on relevant products and services offered by Dell Technologies, and be ready to discuss how they can meet customer needs.
✨Demonstrate Relationship Building
Be prepared to share specific examples of how you've built and maintained relationships with sophisticated customer accounts. Highlight your experience in relationship selling and how it has contributed to successful outcomes.