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- Tasks: Provide technical support and troubleshooting for customers in the M4 corridor.
- Company: Leading technology company focused on innovation and social impact.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Join a team making a real difference while developing your technical skills.
- Qualifications: 2+ years of experience, bachelor's degree, and strong customer service skills.
- Other info: Dynamic role with a focus on impactful technology solutions.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology company is seeking a Field Service Engineer to join their team in the United Kingdom. This role involves providing technical support, troubleshooting, and customer service, mainly in the M4 corridor.
The ideal candidate will have at least 2 years of relevant experience, a bachelor's degree, and a clean driver's license. This position offers the flexibility to work remotely and requires strong technical acumen and customer service skills.
Join us to make a profound social impact.
Remote Field Service Engineer II – UK (Break-Fix & Support) employer: Dell Technologies
Contact Detail:
Dell Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Field Service Engineer II – UK (Break-Fix & Support)
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in field service roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech beforehand. We want you to shine, so practice common interview questions related to technical support and customer service.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your expertise and ability to handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Field Service Engineer II – UK (Break-Fix & Support)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Field Service Engineer, so don’t hold back on showcasing your technical acumen!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing candidates who are genuinely excited about making a social impact.
Show Off Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight any previous experience in customer service. We want to know how you handle tricky situations and keep clients happy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Dell Technologies
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common troubleshooting scenarios and be ready to discuss your past experiences in detail. This will show that you have the technical acumen they’re looking for.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you turned a negative experience into a positive one, as this will highlight your problem-solving skills.
✨Research the Company
Take some time to learn about the company’s values and mission. Understanding their focus on social impact can help you align your answers with what they care about. It also shows that you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team dynamics, the tools they use for remote support, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
