At a Glance
- Tasks: Lead the launch of micro warehouses and ensure top-notch service quality.
- Company: Zippd, a pioneer in rapid urban logistics with a dynamic culture.
- Benefits: Competitive salary, travel opportunities, and hands-on leadership experience.
- Other info: Fast-paced environment with significant growth potential.
- Why this job: Be at the forefront of transforming urban logistics in London.
- Qualifications: Experience in logistics and strong organisational skills required.
The predicted salary is between 50000 - 65000 € per year.
About Zippd
Zippd is building the future of rapid urban logistics through a network of micro warehouses, cross‑dock operations and technology‑enabled first, middle and final mile delivery.
The Opportunity
This is a demanding, hands‑on launch and scale role requiring resilience, ownership, and relentless execution.
You Will Be Responsible For
- Launching 15–20 micro warehouse locations across London
- Onboarding operational service partners
- Implementing operational processes
- Launching new customer operations
- Ensuring exceptional live service quality
Key Responsibilities
Network Rollout & Launch
- Lead the operational launch of 15–20 micro warehouse locations across London
- Coordinate launch readiness across facilities, labour, equipment and operational processes
- Support go‑live activities including on‑site operational leadership
Service Partner Management
- Support the selection and onboarding of 1–4 operational service partners
- Train and embed operational standards and processes
- Drive accountability and operational performance
Customer Onboarding
- Support the onboarding and operational integration of new customers
- Act as a key operational contact during launch periods
Operational Excellence
- Ensure service quality, operational consistency and KPI achievement
- Quickly identify and resolve operational issues and bottlenecks
Hands‑On Operational Leadership
- Be prepared to operate directly within the network when needed
- Lead from the front during high‑pressure operational periods
Requirements
Non‑Negotiable Traits
- Builder mentality and excitement for creating operations from scratch
- Relentless ownership and bias for action
- Operational toughness and resilience under pressure
- Strong relationship management capability
- Highly organised executor with strong multi‑site coordination ability
- Comfortable operating in ambiguity and fast‑changing environments
- Quick thinker with the ability to problem solve rapidly
What We’re Looking For
- Experience in logistics, rapid delivery or multi‑site operations/ multi‑cycle operations
- Experience launching new operational sites or services
- Excellent organisational and execution capability
- Strong communication and stakeholder management skills
- Willingness to travel extensively across London
This Role Is Probably NOT For You If…
- You are looking for a highly structured corporate environment
- You dislike ambiguity or operational pressure
- You prefer predictable routines
- You avoid accountability or difficult operational decisions
- You are uncomfortable getting hands‑on when required
What Success Looks Like
- Successful launch of the London rapid delivery network
- Strong operational partner performance
- Successful onboarding of new customers
- High operational service quality
- Scalable operational processes
Regional Operations Manager employer: DeliveryApp
Zippd is an exceptional employer for those seeking a dynamic and impactful role in the logistics sector. With a strong focus on innovation and operational excellence, employees benefit from a vibrant work culture that encourages ownership and resilience while launching new micro warehouse locations across London. The company offers ample opportunities for professional growth and development, making it an ideal place for individuals eager to make a meaningful contribution in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Network, network, network! Get out there and connect with people in the logistics and operations field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your hands-on experience! When you’re chatting with potential employers or networking, highlight your past successes in launching operations or managing multi-site projects. Use specific examples to demonstrate your operational toughness and ability to thrive under pressure.
✨Tip Number 3
Be proactive in your job search! Instead of just waiting for job postings, reach out directly to companies like Zippd that excite you. Express your interest in their mission and how your skills can contribute to their success. We love seeing candidates who take the initiative!
✨Tip Number 4
Prepare for interviews by practising situational questions. Think about times you’ve had to problem-solve quickly or manage multiple priorities. Being able to articulate your experiences will show employers you’re ready to tackle the challenges of a Regional Operations Manager head-on!
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Show Your Builder Mentality:When writing your application, make sure to highlight your builder mentality. We want to see how excited you are about creating operations from scratch and your experience in launching new sites or services.
Be Relentless:This role requires resilience and ownership, so don’t shy away from showcasing your relentless attitude. Share examples of how you've tackled challenges head-on and driven results in fast-paced environments.
Communicate Clearly:Strong communication is key! Use your application to demonstrate your ability to manage relationships and communicate effectively with stakeholders. We love clear, concise, and engaging writing.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at DeliveryApp
✨Know the Company Inside Out
Before your interview, dive deep into Zippd's mission and values. Understand their approach to urban logistics and how they plan to scale their micro warehouse operations. This knowledge will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Builder Mentality
Since this role requires a builder mentality, come prepared with examples of how you've successfully launched new operations or projects in the past. Highlight your resilience and ownership in those situations, as these traits are crucial for success at Zippd.
✨Demonstrate Operational Excellence
Be ready to discuss specific strategies you've used to ensure operational consistency and quality. Think about times when you identified and resolved issues quickly, and be prepared to share those stories. This will illustrate your problem-solving skills and ability to thrive under pressure.
✨Prepare for Hands-On Scenarios
Since the role may require you to get hands-on during high-pressure periods, think of examples where you've led teams or operations directly. Be ready to explain how you manage stress and maintain service quality while being actively involved in the operations.
