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For Companies At a Glance
- Tasks: Drive revenue growth by winning new customers and reactivating lapsed accounts.
- Company: Join the UK's leading age-inclusive jobs board focused on innovation.
- Benefits: Earn between £55,000 - £90,000 with uncapped commission and a car allowance.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in a tech-enabled logistics platform while growing your career.
- Qualifications: 3-7+ years in B2B sales or account management, preferably in logistics or SaaS.
The predicted salary is between 55000 - 90000 £ per year.
We are seeking a commercially driven Account Executive to grow revenue across new, existing and lapsed customers. This is not a passive relationship role. You will be responsible for:
- Winning new platform customers
- Growing spend from active customers
- Reactivating dormant accounts
- Increasing automated / self-serve booking behaviour
- Driving contract adoption and recurring revenue
You will sell a tech-enabled logistics platform where customers book jobs directly via portal or API. Success is measured by revenue growth, automation rates and customer retention.
Key Responsibilities
- New Business Development
- Identify and target ideal customer profiles (SMEs to mid-market)
- Conduct discovery calls to understand volume, service needs, frequency and margin potential
- Demonstrate platform capability and onboarding process
- Close new accounts and convert to contracted or committed revenue where appropriate
- Build a healthy forward pipeline with accurate forecasting
- Account Growth (Active Customers)
- Review monthly trading performance
- Identify under-utilisation, additional volume, new services (e.g. same day, 2-man, long distance)
- Drive migration from ad hoc bookings to structured, repeat platform usage
- Upsell into higher-margin services
- Move customers toward contractual commitment or rebate-based models
- Reactivation of Lapsed Customers
- Analyse historical accounts and identify reactivation opportunities
- Diagnose why they stopped using the platform
- Reposition the offer based on current needs
- Convert back into active trading accounts
- Platform Adoption & Automation
- Encourage customers to self-book and reduce manual intervention
- Increase portal usage and API integration where appropriate
- Reduce contact-per-order and friction points
- Work closely with operations to resolve root causes of issues
- Performance & Reporting
- Maintain CRM hygiene and accurate pipeline tracking
- Report weekly on:
- New revenue secured
- Growth revenue
- Reactivated revenue
- Automation % of bookings
- Churn risk accounts
- Own revenue target and margin contribution
Requirements
Required Experience
- 3-7+ years in B2B sales or account management (logistics, SaaS, marketplace or platform preferred)
- Experience selling operational or technology-enabled services
- Proven track record of hitting revenue targets
- Experience growing accounts beyond initial sale
- Experience working with CRM systems (HubSpot, Salesforce or similar)
- Commercial understanding of margin, pricing and contribution
- Confidence handling performance reviews with customers
Desirable:
- Experience in same-day, courier, freight or transport sectors
- Experience selling self-serve or automated platforms
- Exposure to API or systems integration conversations
Core Competencies
- Commercial Acumen - Understands margin, pricing structures, and customer lifetime value. Thinks in revenue growth, not just activity.
- Ownership & Accountability - Takes full responsibility for revenue number and account health.
- Structured Thinking - Works from data, pipeline stages, account plans and performance metrics - not guesswork.
- Resilience - Comfortable chasing, following up, and pushing through objections. Does not accept "call me next month" without a plan.
- Customer Insight - Understands operational challenges of customers and can position platform as solution.
- Execution Bias - Acts quickly. Follows up. Moves deals forward.
- Calm Under Pressure - Handles issues without drama and focuses on resolution and retention.
Benefits
On Target Earning (OTE): £55,000 - £90,000 (through uncapped commission structure tied to revenue and margin KPIs)
Extra: Car Allowance
Growth Account Manager in Manchester employer: DeliveryApp
Contact Detail:
DeliveryApp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth Account Manager in Manchester
✨Tip Number 1
Get to know the company inside out before your interview. Research their platform, understand their customer base, and be ready to discuss how you can drive revenue growth. This shows you're genuinely interested and prepared!
✨Tip Number 2
Practice your pitch! You’ll need to demonstrate your sales skills, so prepare a mock sales call or presentation. Highlight your experience in B2B sales and how you've successfully grown accounts in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. It shows you're proactive and serious about landing the job.
We think you need these skills to ace Growth Account Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Growth Account Manager. Highlight your B2B sales experience and any relevant achievements that showcase your ability to drive revenue growth and manage accounts effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be specific about your experience in logistics or tech-enabled services, and don’t forget to mention your track record of hitting targets.
Showcase Your Commercial Acumen: We want to see that you understand margin, pricing structures, and customer lifetime value. In your application, give examples of how you've used this knowledge to drive account growth or improve customer retention in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DeliveryApp
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific revenue targets you've hit and how you achieved them. This shows that you understand the importance of performance and can back up your claims with data.
✨Understand the Platform
Familiarise yourself with the tech-enabled logistics platform you'll be selling. Know its features, benefits, and how it stands out from competitors. This will help you demonstrate your ability to sell the product effectively and answer any technical questions confidently.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various sales scenarios, like reactivating lapsed customers or upselling services. Think of examples from your past experience where you've successfully navigated similar situations, and be ready to share those stories.
✨Show Your Commercial Acumen
During the interview, highlight your understanding of margin, pricing structures, and customer lifetime value. Discuss how you've used this knowledge to drive revenue growth in previous roles. This will demonstrate that you're not just focused on activity but on meaningful results.