At a Glance
- Tasks: Lead the launch of micro warehouses and ensure top-notch service quality.
- Company: Zippd, a pioneer in rapid urban logistics with a dynamic culture.
- Benefits: Competitive salary, travel opportunities, and hands-on leadership experience.
- Other info: Fast-paced environment with significant growth potential.
- Why this job: Be at the forefront of transforming urban logistics in London.
- Qualifications: Experience in logistics and strong organisational skills required.
The predicted salary is between 50000 - 65000 € per year.
About Zippd
Zippd is building the future of rapid urban logistics through a network of micro warehouses, cross‑dock operations and technology‑enabled first, middle and final mile delivery.
The Opportunity
This is a demanding, hands‑on launch and scale role requiring resilience, ownership, and relentless execution.
You Will Be Responsible For:
- Launching 15–20 micro warehouse locations across London
- Onboarding operational service partners
- Implementing operational processes
- Launching new customer operations
- Ensuring exceptional live service quality
Key Responsibilities
- Network Rollout & Launch: Lead the operational launch of 15–20 micro warehouse locations across London. Coordinate launch readiness across facilities, labour, equipment and operational processes. Support go‑live activities including on‑site operational leadership.
- Service Partner Management: Support the selection and onboarding of 1–4 operational service partners. Train and embed operational standards and processes. Drive accountability and operational performance.
- Customer Onboarding: Support the onboarding and operational integration of new customers. Act as a key operational contact during launch periods.
- Operational Excellence: Ensure service quality, operational consistency and KPI achievement. Quickly identify and resolve operational issues and bottlenecks.
- Hands‑On Operational Leadership: Be prepared to operate directly within the network when needed. Lead from the front during high‑pressure operational periods.
Requirements
Non‑Negotiable Traits:
- Builder mentality and excitement for creating operations from scratch
- Relentless ownership and bias for action
- Operational toughness and resilience under pressure
- Strong relationship management capability
- Highly organised executor with strong multi‑site coordination ability
- Comfortable operating in ambiguity and fast‑changing environments
- Quick thinker with the ability to problem solve rapidly
What We’re Looking For:
- Experience in logistics, rapid delivery or multi‑site operations/ multi‑cycle operations
- Experience launching new operational sites or services
- Excellent organisational and execution capability
- Strong communication and stakeholder management skills
- Willingness to travel extensively across London
This Role Is Probably NOT For You If…
- You are looking for a highly structured corporate environment
- You dislike ambiguity or operational pressure
- You prefer predictable routines
- You avoid accountability or difficult operational decisions
- You are uncomfortable getting hands‑on when required
What Success Looks Like:
- Successful launch of the London rapid delivery network
- Strong operational partner performance
- Successful onboarding of new customers
- High operational service quality
- Scalable operational processes
Regional Operations Manager in London employer: DeliveryApp
Zippd is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those who thrive in fast-paced environments. With a strong focus on employee growth, Zippd offers unique opportunities to lead the launch of micro warehouse locations across London, ensuring hands-on experience and operational excellence. The company values resilience and ownership, providing a supportive atmosphere where every team member can make a meaningful impact in shaping the future of urban logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in London
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even local coffee chats. The more people you know in logistics and operations, the better your chances of landing that Regional Operations Manager role.
✨Tip Number 2
Show off your hands-on experience! When you get the chance to chat with potential employers, share specific examples of how you've launched operational sites or tackled challenges in fast-paced environments. We love hearing about real-life problem-solving!
✨Tip Number 3
Don’t shy away from showcasing your builder mentality. Talk about projects where you’ve created processes from scratch or improved existing ones. This is key for a role that demands resilience and ownership.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to dive into the world of rapid urban logistics.
We think you need these skills to ace Regional Operations Manager in London
Some tips for your application 🫡
Show Your Builder Mentality:When writing your application, make sure to highlight your builder mentality. We want to see how you've created operations from scratch in the past. Share specific examples that demonstrate your excitement for launching new projects and your ability to thrive in fast-paced environments.
Be Relentless in Your Ownership:We love candidates who take ownership of their work. In your application, emphasise your relentless approach to problem-solving and execution. Talk about times when you’ve taken charge of a project or resolved issues under pressure, showcasing your operational toughness.
Communicate Clearly and Effectively:Strong communication is key for us at Zippd. Make sure your application reflects your ability to manage relationships and communicate with stakeholders. Use clear, concise language and provide examples of how you've successfully onboarded partners or customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can fit into our team!
How to prepare for a job interview at DeliveryApp
✨Know the Company Inside Out
Before your interview, dive deep into Zippd's mission and values. Understand their approach to urban logistics and how they plan to scale operations. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Builder Mentality
Since this role requires a builder mentality, come prepared with examples of how you've successfully launched or scaled operations in the past. Highlight your resilience and ownership in those situations to demonstrate that you can thrive in a fast-paced environment.
✨Prepare for Operational Challenges
Think about potential operational challenges Zippd might face when launching new micro warehouses. Be ready to discuss how you would tackle these issues, showcasing your problem-solving skills and ability to think on your feet.
✨Emphasise Relationship Management Skills
Given the importance of service partner management, prepare to discuss your experience in building and maintaining relationships. Share specific examples where your communication and stakeholder management skills led to successful outcomes.
