Delivery Mates seeks an Operations Manager to own client accounts day to day, ensuring service targets and profitability. You will report to the Country Manager, be the primary operational contact for each account, and drive performance improvements across shifts and sites.
You will lead dispatchers and drivers, plan weekly staffing, and travel as needed. The role requires long hours when operations demand it, but recognition and rewards follow strong commitment.
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Last-Mile Client Ops Lead β P&L & Growth in London employer: Delivery Mates
As an On Site Manager, you will thrive in a dynamic work environment that prioritises employee growth and development. Our company fosters a culture of continual improvement, offering comprehensive training and mentorship opportunities to help you excel in your role while maintaining high staff morale and strong team dynamics. Located in a vibrant area, we are committed to promoting diversity and corporate social responsibility, ensuring that our employees feel valued and empowered to make a meaningful impact.