Delivery Mates is seeking an Operations Manager in Greater London to own client accounts day to day, ensuring service levels, on-time delivery, customer satisfaction and accountable P&L performance. Must have 4+ years' direct management experience in logistics and be willing to work long hours when the operation requires it.
You will report to the Country Manager, lead dispatchers and drivers, forecast weekly volumes and staffing, implement lean processes, develop action plans with clients, and
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Client Operations Lead — P&L, Last-Mile Logistics employer: Delivery Mates
As an On Site Manager, you will thrive in a dynamic work environment that prioritises employee growth and development. Our company fosters a culture of continual improvement, offering comprehensive training and mentorship opportunities to help you excel in your role while maintaining high staff morale and strong team dynamics. Located in a vibrant area, we are committed to promoting diversity and corporate social responsibility, ensuring that our employees feel valued and empowered to make a meaningful impact.
