At a Glance
- Tasks: Lead strategic initiatives and drive execution for Deliveroo's B2B operations.
- Company: Join Deliveroo, a global brand transforming food solutions for businesses.
- Benefits: Impactful work, fast-paced learning, and career growth in an inclusive culture.
- Other info: Collaborate with diverse teams across DoorDash and Wolt for global impact.
- Why this job: Make a real difference in a dynamic marketplace while developing your skills.
- Qualifications: Experience in strategy consulting or business operations, with strong data skills.
The predicted salary is between 65000 - 78000 £ per year.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Strategy & Operations Manager to join our London team. This is a hybrid role. In this role, you’ll help us build and lead critical cross-functional programs globally, owning strategy definition and driving execution in partnership with commercial and technical leadership.
Get to know our Commercial team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Deliveroo for Work (DfW) team. DfW is Deliveroo’s B2B arm, offering simple, flexible food solutions to corporate clients across all of our markets—from team lunches and late-night meals to office events and pantry supplies.
Here’s what your day-to-day might look like:
- Define Strategic Initiatives: Design priority global programs like Plus for Business, taking full ownership of cross-functional alignment and overarching targets.
- Operationalise and Execute: Build playbooks, GTM frameworks, and scalable operational models for local teams, driving execution from zero to one.
- Bridge Product and Business: Partner closely with Product and Tech teams to navigate complexity and build scalable technical solutions for corporate customers.
- Drive Global Consistency: Streamline processes across markets to reduce operational complexity while tailoring decisions to local competitive and cultural dynamics.
- Deliver Data-Led Governance: Track, analyze, and report on core initiative metrics to maintain rigorous visibility and continuously iterate at speed.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
- Strategy and Operations Expertise: Significant experience in strategy consulting or business operations within tech, marketplace, or B2B environments.
- Cross-Functional Influence: Exceptional stakeholder management skills with a proven ability to build consensus and drive alignment across commercial and product teams.
- Entrepreneurial Ownership: Demonstrated ability to thrive in ambiguous, fast-paced environments, balancing high-level strategy with hands‑on execution.
- Data and Commercial Acumen: Strong proficiency in using data tools to solve complex problems, coupled with a deep understanding of marketplace dynamics and B2B monetisation.
- Leveraging Modern Tools: Practical understanding of how to apply AI tools to enhance operational output, uncover strategic questions, and drive business results.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
- Make a visible impact every day. Your work directly improves experiences for customers, partners and riders.
- Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility.
- Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves.
- Deliver together in an inclusive culture. Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. In this role you will be collaborating closely with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
Strategy & Operations Manager employer: Deliveroo
Deliveroo is an excellent employer that fosters a vibrant work culture in Leeds, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members can advance their careers while making a meaningful impact in the local community. Join us to be part of a dynamic marketplace that values your contributions and rewards your efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy & Operations Manager
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Deliveroo!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Strategy & Operations Manager position at Deliveroo via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Strategy & Operations Manager
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Deliveroo.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Deliveroo’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Deliveroo
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Deliveroo. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Deliveroo. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Deliveroo.
