At a Glance
- Tasks: Manage key restaurant partnerships and drive growth through data-driven insights.
- Company: Join Deliveroo, a leading food delivery service transforming the marketplace.
- Benefits: Make a real impact, learn fast, and build a career in a supportive environment.
- Other info: Diverse and inclusive culture that values your unique background and perspective.
- Why this job: Influence the future of a global brand while working with passionate teams.
- Qualifications: Experience in account management, strong negotiation skills, and a knack for relationship building.
The predicted salary is between 40000 - 50000 £ per year.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data‑led growth strategies, we take on big challenges that move the business forward. If you thrive in fast‑paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an Account Manager to join our Milan team. In this role, you’ll act as a strategic consultant for our top restaurant brands in Italy, using data‑driven insights to unlock growth and strengthen our marketplace.
What You’ll Be Doing
- Strategic Portfolio Management: Manage a high‑impact portfolio of restaurant brands, building lasting relationships and serving as their primary point of contact.
- Performance Consulting: Monitor and analyse partner metrics to identify growth opportunities and improve partner satisfaction through data‑led storytelling.
- Commercial Negotiation: Negotiate contract terms and conditions to improve supply quality, financial performance, and our consumer value proposition (CVP).
- Growth Strategy: Plan and execute portfolio strategies that increase market share, loyalty, and financial health for both Deliveroo and our partners.
- P&L Oversight: Take ownership of your perimeter’s P&L, proactively identifying risks and uncovering new revenue opportunities.
What You’ll Need to Thrive
- Essential
- Significant Account Management Experience: Proven track record in account management or sales, specifically focused on driving commercial growth.
- Commercial Acumen: Strong understanding of P&L management and the ability to link operational metrics to financial outcomes.
- Expert Negotiation Skills: Proven ability to lead complex negotiations and secure mutually beneficial terms with senior stakeholders.
- Relationship Building: Natural ability to build rapport and influence partners, turning data into actionable business advice.
- Project Management: Proficiency in using tools and applications to manage workflows and guide best practices across your portfolio.
- Nice to Have
- Industry Expertise: Experience within the Horeca, restaurant, or food market sectors.
- Multilingual: Fluency in English is a distinct advantage for collaborating with our global teams.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real‑world problems in a three‑sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
- Make a visible impact every day. Your work directly improves experiences for customers, partners and riders.
- Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility.
- Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves.
- Deliver together in an inclusive culture. Collaborative, values‑driven teams that support how you work best.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief.
If you’re excited about making a real impact in a fast‑moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Strategic Account Manager - Data-Driven Growth (Italy) employer: Deliveroo
Deliveroo is an exceptional employer that empowers its employees to make a tangible impact in a dynamic marketplace. With a strong focus on innovation and growth, our Milan team fosters a collaborative and inclusive work culture where you can develop your skills and advance your career. Join us to work alongside passionate individuals who are dedicated to transforming the food industry while enjoying the benefits of autonomy and responsibility in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager - Data-Driven Growth (Italy)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their market position and think about how your skills can help them grow. This will show that you’re not just another candidate but someone who’s genuinely interested in making an impact.
✨Tip Number 3
Practice your negotiation skills! As an Account Manager, you’ll need to demonstrate your ability to secure beneficial terms. Role-play with a friend or mentor to get comfortable discussing terms and conditions confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Strategic Account Manager - Data-Driven Growth (Italy)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about transforming the way people shop and eat. Share why you're drawn to this position and how you can contribute to our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in account management and commercial growth. We’re looking for specific examples that demonstrate your skills in negotiation and relationship building. The more tailored your application is, the better!
Data-Driven Insights:Since this role involves using data to drive growth, don’t forget to mention any experience you have with data analysis. Show us how you've used insights to make impactful decisions in your previous roles. We love a good data story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and submit your details!
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
As a Strategic Account Manager, you'll need to demonstrate your understanding of P&L management. Brush up on key financial metrics and be ready to discuss how you've used data to drive growth in previous roles. This will show that you can link operational metrics to financial outcomes.
✨Master the Art of Negotiation
Expect to showcase your negotiation skills during the interview. Prepare examples of complex negotiations you've led, focusing on how you secured mutually beneficial terms. Highlighting your ability to influence senior stakeholders will set you apart from other candidates.
✨Build Rapport with Data
Relationship building is crucial for this role. Be prepared to discuss how you've turned data into actionable business advice for partners. Share specific instances where your insights have strengthened relationships and led to growth opportunities.
✨Showcase Your Project Management Skills
Familiarise yourself with tools and applications that aid in project management. Be ready to talk about how you've managed workflows and guided best practices across your portfolio. This will demonstrate your organisational skills and ability to handle multiple accounts effectively.
