At a Glance
- Tasks: Lead the product experience for onboarding across Deliveroo, DoorDash, and Wolt.
- Company: Join a dynamic team at Deliveroo, transforming employee experiences.
- Benefits: Enjoy healthcare, generous leave, and support for charitable causes.
- Other info: Diverse workplace committed to equity and inclusion.
- Why this job: Make a real impact on new hires' journeys in a fast-paced environment.
- Qualifications: Experience in product management and cross-functional collaboration is essential.
The predicted salary is between 63000 - 77000 £ per year.
About the team
The People Technology Product team builds the internal tools and frameworks that power every employee’s journey across Deliveroo, Door Dash and Wolt.
We combine a hybrid “build + buy” approach to deliver intelligent, scalable and people‑centric experiences across hiring, pre‑boarding, onboarding, learning, performance and more — connecting our mission to transform the way the world eats and shops with the experience of the people who make it happen.
We partner closely with Design, Engineering, Analytics, People/HR and IT to build products that elevate the entire People Tech stack across all three brands.
About the role
We’re hiring a Staff Product Manager to own the product experience for pre‑boarding and onboarding — one of the highest‑leverage moments in the employee lifecycle — across Deliveroo, Door Dash and Wolt.
This is a senior individual contributor role focused on the cross‑functional experience that begins the moment a candidate signs and continues until a new hire is fully ramped, spanning both the People and IT functions.
You’ll be the end‑to‑end product owner for the systems, workflows and experiences that get equipment, access, accounts, paperwork and early enablement right from day one.
Based in London and working with global teams, you’ll drive measurable improvements to the new‑hire experience and help our new hires ramp up faster, at scale across regions, legal contexts, and brands.
- What you’ll be doing
- Own the end‑to‑end product roadmap and execution for pre‑boarding and onboarding across Deliveroo, Door Dash and Wolt, from offer acceptance through to a fully ramped new hire.
- Design and evolve cross‑functional experiences that connect People and IT workflows — provisioning, access and account setup, equipment, documentation and early enablement — into a single, coherent journey for new joiners and their managers.
- Define and track the metrics that matter — time‑to‑productivity, new‑hire satisfaction, day‑one readiness and operational efficiency — and use them to prioritise work and demonstrate impact.
- Build durable, modular product capabilities — task orchestration, status visibility, and manager and new‑hire dashboards — that scale across geographies, orgs and brands and reduce reliance on manual, one‑off processes.
- Partner closely with Engineering, Design, Analytics, People/HR and IT to translate complex, cross‑functional process needs into intuitive product capabilities.
- Navigate the realities of a multi‑brand, multi‑region environment — varied legal and compliance requirements, regional differences and change management — without disrupting critical hiring moments.
- Set the product vision and influence senior stakeholders across the People and IT functions, building alignment on a shared onboarding strategy across all three brands.
- Model strong product judgement: define clear problem statements, scope MVPs intentionally and invest in foundations that compound over time.
Requirements
- A track record of building and shipping products end‑to‑end — from problem definition and strategy through delivery and iteration — ideally in People/HR, IT or other complex, cross‑functional environments.
- Experience designing products and workflows that span multiple functions, systems and stakeholders, turning complexity into simple, usable experiences.
- Comfort working with both custom‑built tools and third‑party Saa S platforms, including integrating data across systems.
- Strong analytical skills and the habit of using data and metrics to define success, prioritise and measure impact.
- Excellent communication and stakeholder‑management skills, with the ability to explain product decisions clearly and influence senior leaders across functions and brands.
- Experience operating across regions, legal contexts or multiple brands, building products that work in a global environment.
- A bias for delivering high‑quality products in a fast‑moving organisation, balancing speed, risk and technical constraints.
- Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare.
Benefits differ by country, but we offer many benefits in areas including healthcare, well‑being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.
Benefits are country‑specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be.
That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander.
All you need is a passion for (most) food and a desire to be part of one of the fastest‑growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process.
We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process.
If you require any adjustments, please don’t hesitate to let us know.
We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
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Staff Product Manager, People Product employer: Deliveroo
Deliveroo is an excellent employer that fosters a vibrant work culture in Leeds, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members can advance their careers while making a meaningful impact in the local community. Join us to be part of a dynamic marketplace that values your contributions and rewards your efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Product Manager, People Product
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Deliveroo!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Deliveroo would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Deliveroo through your school's career services!
We think you need these skills to ace Staff Product Manager, People Product
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Staff Product Manager, People Product, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Staff Product Manager, People Product position at Deliveroo. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Deliveroo
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
