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For Companies At a Glance
- Tasks: Manage relationships with top restaurant partners and drive their sales growth.
- Company: Join Deliveroo, a fast-growing startup transforming how we eat and shop.
- Benefits: Competitive perks including health benefits, family support, and professional growth opportunities.
- Why this job: Shape the future of food delivery while working with major restaurant brands.
- Qualifications: Experience in account management and strong data analysis skills required.
- Other info: Diverse workplace prioritising employee welfare and a passion for food.
The predicted salary is between 36000 - 60000 £ per year.
The Role
As a Senior National Account Manager you will manage the daily relationship with a portfolio of the largest restaurant partners. You will use your expertise of the Deliveroo platform to grow these partners\’ sales whilst helping them to improve their daily operations and become more efficient as they work with customers and riders.
Use data to understand patterns in how these partners are performing and creating compelling insight into how and where they can improve will be important to your success in the role. You will report to your Client Partner to work with main functions such as Marketing, Operations and Product.
Working with restaurant partners of this scale you will often have to overcome challenges that Deliveroo is facing for the first time, shaping the future of how we work with the very largest partners globally.
You will:
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Monitor and analyse the performance of partner specific goals, presenting partner performance review meetings with partners
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Manage weekly operational meetings and reviews, build and deliver insight during regular reviews with support from your Client Partner
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Provide insight and guidance on how to improve and grow delivery as a channel
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Increase revenue and health metrics by consulting restaurant partners on best practice
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Deliver in person training sessions for main restaurant partners to include: operational best practice, Deliveroo insights and on site troubleshooting
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Identify opportunities to developing the relationship with key restaurant partners by involving and working with other parts of the Deliveroo business
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Partner with regional Commercial Managers to identify and prioritise opportunities for growth in necessary regional zones across the UK
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Work with restaurant marketing counterparts to deliver marketing campaigns that create value for restaurant partners
Requirements
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Experience in account management or a strategic partnerships role
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Ability to manage data and create compelling insight that is clear and applicable
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Effective relationship-building and communication skills
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Experience working in a dynamic high-growth company
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.
We give people the opportunity to buy what they want, as they want it, when and where they want it.
Workplace and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
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Senior National Account Manager employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior National Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Deliveroo on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Deliveroo's mission and values. We want to see how you can align with our goals, so think about how your experience can help transform the way people shop and eat.
✨Tip Number 3
Show off your data skills! Be ready to discuss how you've used data in past roles to drive performance. We love candidates who can turn numbers into actionable insights, especially for our restaurant partners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the Deliveroo family.
We think you need these skills to ace Senior National Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior National Account Manager. Highlight your experience in account management and any data analysis skills you have. We want to see how you can bring value to our restaurant partners!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with restaurant partners and how you can help them grow. Be sure to mention any relevant experience that aligns with our mission at Deliveroo.
Showcase Your Data Skills: Since data is key in this role, don’t forget to include examples of how you've used data to drive insights and improve performance in previous roles. We love seeing how you can turn numbers into actionable strategies!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining the Deliveroo team!
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
As a Senior National Account Manager, you'll need to demonstrate your ability to manage data effectively. Before the interview, brush up on key metrics related to account performance and be ready to discuss how you've used data to drive insights and improvements in past roles.
✨Showcase Relationship-Building Skills
This role is all about managing relationships with restaurant partners. Prepare examples of how you've successfully built and maintained strong partnerships in previous positions. Highlight your communication skills and any strategies you've used to overcome challenges.
✨Understand Deliveroo's Mission
Familiarise yourself with Deliveroo's mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to transforming the way people shop and eat. This shows genuine interest and commitment to the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific challenges you've faced in account management and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
