At a Glance
- Tasks: Lead global HR compliance strategy and build a proactive, AI-enabled compliance function.
- Company: Join a dynamic team at Deliveroo, now part of DoorDash, transforming the shopping and eating experience.
- Benefits: Enjoy a hybrid role with competitive salary, career growth, and a collaborative culture.
- Other info: Diversity and inclusion are at our core; we welcome candidates from all backgrounds.
- Why this job: Make a visible impact daily while developing your skills in a fast-paced environment.
- Qualifications: Experience in HR compliance and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive.
We’re looking for a Senior Manager, People Operations & HR Compliance to join our London team. This is a hybrid role. In this role, you’ll help us define and lead our global HR compliance strategy across 30,000+ employees and 40+ countries—building a proactive, AI-enabled compliance function that is a trusted partner to the business and a clear enabler of how we grow.
Get to know our People team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
- You’ll be joining the Global People Operations team. The Global HR Compliance team is a critical capability within Global People Operations, owning the strategy, governance, and execution of employment compliance across the DoorDash brand ecosystem.
- This is a high-impact team operating at the intersection of legal obligation and people strategy, partnering closely with Legal, People Business Partners, Compensation, People Services, and People Technology to ensure that how we operate as an employer reflects both our values and our obligations.
- You’ll lead and grow an existing team of experienced compliance professionals and report directly to the Sr. Director, Head of Global People Operations, serving also as a strategic partner and right hand on the highest-priority cross-functional people operations initiatives.
Here’s what your day-to-day might look like:
- Define and own the global HR compliance strategy establishing a clear vision, operating model, and multi-year roadmap that is well understood across the People team and actively aligned to business priorities across the brand ecosystem.
- Lead, develop, and grow the global HR Compliance team, setting clear goals, creating mechanisms to communicate progress, and building a high-trust function that is known for proactive partnership rather than reactive oversight.
- Drive the execution of a robust compliance program across core domains including SOX hire-to-retire controls, legislation management, mandated compliance reporting, employment handbook and policy governance, background checks, work authorisation, wage and hour, leave of absence, and employee data privacy ensuring consistent coverage across all geographies and brands.
- Embed AI and automation into the core workflows of the compliance function using technology to enhance monitoring, streamline documentation, surface risk earlier, and scale the team’s capacity to operate proactively across a complex, global landscape.
- Build and maintain strong cross-functional partnerships with Employment Legal, People Business Partners, Compensation, and People Technology creating clear engagement models so that the right stakeholders know when and how to activate the Global HR Compliance team.
- Develop governance mechanisms and compliance reporting that provide transparency into program health, surface emerging risks, and demonstrate measurable impact across the compliance roadmap—creating clear visibility for People leadership and key cross-functional partners.
- Serve as a strategic partner and right hand to the Sr. Director, Head of Global People Operations—driving operating rhythm, cross-functional prioritisation, and alignment across the Global People Operations leadership team on the highest-priority initiatives.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
- Significant experience leading HR compliance or employment law programs in a high-growth, global technology company or similar fast-paced environment—with a strong track record of building and leading compliance functions at scale.
- Deep expertise across core HR compliance domains including employment legislation management, SOX hire-to-retire controls, mandated reporting, policy governance, work authorisation, data privacy, and wage and hour—with the ability to navigate both UK/EMEA specifics and broader global complexity.
- Proven ability as a strategic operator who can define a multi-year compliance vision and gain stakeholder buy-in, while also rolling up their sleeves to build process infrastructure, drive execution, and deliver against a roadmap with urgency and rigour.
- Demonstrated experience embedding AI and automation into compliance or people operations workflows—with a clear point of view on how technology can be used to scale a proactive, intelligence-driven approach to employment compliance.
- Strong leadership and cross-functional influence skills, with a history of building trusted partnerships with Legal, HR, Finance, and Technology teams—and a proven ability to create clarity and alignment in complex, matrixed, multinational organisations.
Why Join Us?
- Make a visible impact every day. Your work directly improves experiences for customers, partners and riders.
- Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility.
- Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves.
- Deliver together in an inclusive culture. Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Senior Manager, People Operations & HR Compliance employer: Deliveroo
At DoorDash, we are committed to creating a vibrant workplace where innovation and collaboration thrive. As a Senior Manager in People Operations & HR Compliance, you will play a pivotal role in shaping our global compliance strategy while enjoying a hybrid work environment in London. We offer a culture that values diversity, provides ample growth opportunities, and encourages autonomy, ensuring that your contributions make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, People Operations & HR Compliance
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Deliveroo!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Deliveroo.
We think you need these skills to ace Senior Manager, People Operations & HR Compliance
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Deliveroo. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Deliveroo and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Deliveroo. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Deliveroo's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Deliveroo
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Deliveroo.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Deliveroo will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Deliveroo and how you would contribute to adapting HR strategies.