Senior Learning and Development Manager

About the team

Our People Team’s focus is on growing our business and our people, and this role will sit within the team’s newly formed Talent Function. A function bringing together organisational design, talent management, culture and learning and development to build strong leadership capability, develop our high performing culture, and identify and grow our best people.

About the role

At Deliveroo, we are transforming the way people shop and eat - and we need exceptional talent to make it happen. As a Learning and Development Team, we are committed to growing our people, equipping them with the skills they need to meet our mission and ensuring they feel like Deliveroo is a place where they can thrive. As Senior L&D Manager, you’ll design and facilitate a range of learning initiatives across the business - from individual coaching and team development to flagship company-wide programmes. You’ll partner with stakeholders across all levels of the business - bringing a strategic mindset and bias for action to all that you do. This is a hybrid role, working within a team of five in the Learning and Development team, reporting to the Director of Learning and Development.

What you’ll be doing:

• Design, facilitate and manage company-wide learning initiatives, with a focus on accelerating the growth of our people manager population.
• Develop a strong pipeline of future people managers and leaders - equipping them with the skills and mindset they need to step up when needed.
• Build the coaching capabilities of all levels of leadership across the organisation.
• Design and facilitate impactful team sessions and workshops at both a tailored and company-wide level.
• Partner with leaders to identify functional capability gaps and shape in-house solutions to address these.
• Evaluate the impact of all the learning initiatives you implement, with a real focus on the observable changes we have seen as a result.
• Collaborate with the wider Talent Function team to either lead or support on strategic company-wide talent initiatives.

What we are looking for:

• You are an experienced learning and development professional, with a proven track record in design and facilitation.
• You are well-versed at establishing credibility and influencing stakeholders, at all levels.
• You are a natural coach and collaborator, with high levels of emotional intelligence.
• You’re able to focus on the things that matter most - flexing your focus depending on the needs of the business.
• You have a bias for action, and are not afraid to fail and learn quickly.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare.

Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

A competitive and comprehensive compensation and benefits package:

• Compensation: We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support. Up to 5% matched pension contributions.
• Equity: Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.
• Food: Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants.
• Time away: 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity.
• Funded single cover healthcare on our core plan, with the option to add family members at own cost. On-site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. Life assurance.
• Work Life: Maternity, paternity and shared parental leave, eligible from day one of employment. Excellent kit to enable working from home and a parent-friendly working culture. Access to free mortgage advice. Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content. Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions.