At a Glance
- Tasks: Create engaging B2B content and communication campaigns for restaurant partners.
- Company: Join Deliveroo, a dynamic company focused on innovation and collaboration.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Be part of a diverse team that values inclusion and creativity.
- Why this job: Make a real impact by helping restaurant partners thrive on our platform.
- Qualifications: Experience in B2B content creation and strong copywriting skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Role
As a Senior B2B Content Associate, you will be responsible for developing content and communication campaigns that help our restaurant partners manage and grow their Deliveroo business. You will create engaging, accessible and commercially-focused content that helps partners maximise their performance on the platform, adopt best practices, and unlock growth opportunities. Working across multiple channels — including email, Help Centre, website, WhatsApp and tablet notifications — you will design communication campaigns that drive partner engagement, retention and long-term value. You will also create content and enablement materials for our commercial teams, helping Account Managers have more impactful conversations with restaurant partners and ensuring they have the tools and resources they need to support partner success. Reporting to the B2B Content Manager, you will be part of a wider team of content and marketing specialists. You will work closely with teams from across Commercial, Product, Marketing Operations, Go-to-Market, Data Science and other stakeholders to identify partner needs, develop content strategies, and measure the impact of your communications.
Key Responsibilities
- B2B Content & Communication: Creates engaging and accessible content with excellent copywriting, editing and proofreading skills. Understands how to tailor messaging for different audiences and channels while maintaining a consistent voice.
- A Customer and Commercial-Led Mindset: Understands partner needs, motivations and challenges. Able to identify compelling, commercially-relevant opportunities that drive engagement and action while keeping content simple and easy to understand.
- Campaign Development: Able to develop communication strategies and campaigns that support business objectives, influence behaviour and deliver measurable outcomes.
- Project Management: Manages multiple complex projects simultaneously, coordinating stakeholders across functions and markets while maintaining high standards and delivering at pace.
- Communication & Influence: Listens actively, simplifies complex ideas and communicates clearly with a broad range of stakeholders. Builds strong relationships and confidently presents recommendations and updates.
- Problem Solving & Strategic Thinking: Uses data, insight and business context to identify opportunities, anticipate risks and recommend solutions. Understands how content contributes to broader commercial objectives.
- Continuous Improvement: Regularly evaluates content performance, identifies opportunities for optimisation, and shares learnings that improve team processes, content quality and campaign effectiveness.
- Team Development & Collaboration: A collaborative team player who actively supports colleagues, shares expertise and contributes to a strong content community across Deliveroo.
Preferred Experience
- Experience creating B2B content, communications or marketing campaigns.
- Strong copywriting, editing and content design skills.
- Experience developing content that supports customer retention, engagement or growth.
- Experience working with multiple stakeholder groups, including commercial teams and subject matter experts.
- Comfortable using data and insights to inform content decisions and measure impact.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
Senior Associate, B2B Content employer: Deliveroo
Deliveroo is an exceptional employer that fosters a collaborative and inclusive work culture, where creativity and innovation thrive. As a Senior Associate in B2B Content, you will have the opportunity to develop impactful communication strategies that directly support our restaurant partners' growth, while benefiting from continuous professional development and a commitment to diversity. Located in a vibrant city, you'll enjoy a dynamic work environment that values your contributions and encourages personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Associate, B2B Content
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Deliveroo and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Deliveroo are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Deliveroo on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Deliveroo. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Associate, B2B Content
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Deliveroo. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Deliveroo:Show us that you’ve done your homework! In your application, briefly mention what you admire about Deliveroo’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Deliveroo
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Deliveroo will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Deliveroo, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
