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For Companies At a Glance
- Tasks: Manage relationships with grocery and retail partners to drive business growth.
- Company: Join Deliveroo, a tech-driven leader in the rapidly expanding food and retail industry.
- Benefits: Enjoy healthcare, generous leave, and support for charitable causes.
- Why this job: Be part of a fast-growing team making a real impact in the grocery sector.
- Qualifications: 4-5 years in account management; strong relationship-building and analytical skills required.
- Other info: Diverse workplace committed to inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London - The River Building HQ
Employment Type: Full time
Department: Deliveroo Cost Center Hierarchy COO New Verticals UKI Grocery & Commercial
The Team
We are looking for a Senior Account Manager to join our UKI New Verticals Team, which looks after our Grocery and Retail partners. This is a great opportunity to become a critical member in one of the fastest growing divisions at Deliveroo.
The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such as product, technology and consumer to deliver results for our customers.
The Role
In this role you will manage the relationship with a strategic grocery or retail partner, including being the day-to-day contact between them and Deliveroo, communicating their needs to internal teams, helping your partners grow their business on the Deliveroo platform and developing the ‘best in class’ value proposition for our customers.
What you’ll be doing:
- Maintaining and growing the relationship with a strategic Grocery or Retail partner in UKI.
- Driving partner performance by owning your portfolio’s business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities.
- Managing marketing and promotions planning for our grocery and retail partners as they scale on the platform.
- Ensuring that we are developing an attractive value proposition for customers, including selection, promotions, pricing and service levels.
- Owning the execution of site roll-outs as we scale the proposition, mapping our gaps in coverage for expansion of your partner.
- Representing Deliveroo across your partner’s organisation, and ensuring that our internal stakeholders are supporting where appropriate.
Requirements:
- 4-5 years’ experience in an account management or commercial role.
- Experience in, or working with, online or offline grocery retail is preferable.
- Partner obsessed, with effective relationship building, organisation and communication skills whether face to face, or through video, phone or email.
- Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow your partners, in order to make clear and actionable recommendations.
- Able to create ideas and strategies to drive growth of our joint business with our partners, with a to trial at pace.
- Collaborative team player who is able to get the best out of the people around you.
- Able to work effectively with all levels of Deliveroo.
- Experience in working in a dynamic high-growth company is preferable.
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Senior Account Manager, New Verticals employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager, New Verticals
✨Tip Number 1
Network like a pro! Reach out to current or former Deliveroo employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Senior Account Manager role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Deliveroo's recent partnerships and growth strategies in the grocery sector. Being able to discuss these topics will show you're genuinely interested and ready to contribute to the team.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your relationship-building skills, so prepare examples of how you've successfully managed accounts in the past. Make sure to highlight your data analysis skills and how they’ve driven growth for your partners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Deliveroo family. Good luck!
We think you need these skills to ace Senior Account Manager, New Verticals
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in account management and any relevant work with grocery or retail partners. We want to see how you can bring value to our team!
Showcase Your Data Skills: Since this role involves analysing data to drive partner performance, don’t forget to mention your experience with data analysis. Share specific examples of how you've used data to make actionable recommendations in previous roles.
Demonstrate Relationship Building: We’re looking for someone who’s partner obsessed! Use your application to illustrate your relationship-building skills. Share stories that show how you’ve successfully managed partnerships and driven growth through collaboration.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Deliveroo!
How to prepare for a job interview at Deliveroo
✨Know Your Partners
Before the interview, research Deliveroo's grocery and retail partners. Understand their business models, challenges, and how Deliveroo supports them. This will help you demonstrate your partner-obsessed mindset and show that you're ready to hit the ground running.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to drive growth in previous roles. Bring examples of how you've analysed performance metrics and made actionable recommendations. This will highlight your confidence in working with data, which is crucial for this role.
✨Prepare for Collaboration Questions
Expect questions about teamwork and collaboration. Think of specific instances where you've worked cross-functionally to achieve a goal. This will showcase your ability to get the best out of those around you, which is key for success at Deliveroo.
✨Craft Your Value Proposition
Consider what makes you a great fit for the Senior Account Manager role. Prepare a personal value proposition that aligns with Deliveroo's mission and values. This will help you articulate why you're the right choice for the team and how you can contribute to their growth.
