The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such as product, technology and consumer for our customers. We are looking for a Senior Account Manager to join our UKI Grocery Team. This is a great opportunity to become a critical member in one of the fastest growing divisions at Deliveroo.
The Role
You will manage relationships with a small number of our top grocery partners in Republic of Ireland, including being the daily contact between them and Deliveroo, communicating their needs to our teams, helping your partners grow their business on the Deliveroo platform, and developing the ‘best in class’ value proposition for our customers.
What you’ll be doing
- Maintain relationships with a small number of our top Grocery retail partners in Ireland.
- Drive partner performance by overseeing your portfolio’s business growth through proactive reporting, meetings, analysis, improvement projects, and identifying growth opportunities.
- You will work with all partners and create solutions to ensure issues are addressed and your accounts continue to grow.
- Manage marketing and promotions planning for our grocery partners as they scale on the platform.
- You will collaborate with our Grocery and Core Marketing teams.
- Ensure that we are developing an attractive value proposition for customers, including selection, promotions, pricing, and service levels.
- Own the execution of grocery site roll-outs as we scale the proposition, mapping our gaps in coverage for expansion of your partners.
- Represent Deliveroo across your partner’s organization, and ensure that our team members are supporting where appropriate.
Requirements:
- 4+ years’ experience in an account management or commercial role.
- Experience in, or working with, online or offline grocery retail is preferable.
- Partner obsessed, with experience building relationships through multiple communication channels.
- Experience working with and analyzing data—able to understand performance and make actionable recommendations.
- Able to create ideas and strategies to increase growth, with a willingness to trial at pace.
- Collaborative team player who can work across all levels of Deliveroo.
- Experience working in a dynamic high-growth company is preferable.
- Role will be based in Ireland but requires travel to and from the UK head office.
- Excellent understanding of the Irish grocery and Qcomm market, demographics, and culture of Ireland.
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops, and riders. We are making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, when and where they want it.
Workplace & Diversity
At Deliveroo, we prioritize our people's welfare. We offer a wide range of benefits including health, family, finance, community, growth, and relocation support. We believe a great workplace reflects the diversity of the world we live in, embracing gender, race, sexuality, religion, and individual differences. All you need is a passion for food and a desire to be part of a fast-growing startup in an exciting space.
Senior Account Manager - Grocery in London employer: Deliveroo
Deliveroo is an excellent employer that fosters a vibrant work culture in Leeds, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members can advance their careers while making a meaningful impact in the local community. Join us to be part of a dynamic marketplace that values your contributions and rewards your efforts.
