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For Companies At a Glance
- Tasks: Manage relationships with top restaurant partners and drive their sales growth.
- Company: Join Deliveroo, a fast-growing startup transforming food delivery.
- Benefits: Enjoy flexible hybrid working, healthcare, generous leave, and more.
- Why this job: Shape the future of food delivery while making a real impact.
- Qualifications: Experience in account management and strong data analysis skills.
- Other info: Diverse workplace culture that values your unique identity.
The predicted salary is between 36000 - 60000 £ per year.
The Role
As a National Account Manager, you will manage the daily relationship with a portfolio of the largest restaurant partners. You will use your expertise of the Deliveroo platform to grow these partners\’ sales while helping them to improve their daily operations and become more efficient as they work with customers and riders.
Use data to understand patterns in how these partners are performing and creating compelling insight into how and where they can improve will be important to your success in the role. You will report to your Client Partner to work with main functions such as Marketing, Operations, and Product.
Working with restaurant partners of this scale, you will often have to overcome challenges that Deliveroo is facing for the first time, shaping the future of how we work with the very largest partners globally.
You will:
- Monitor and analyse the performance of partner specific goals, presenting partner performance review meetings with partners.
- Manage weekly operational meetings and reviews, building and delivering insight during regular reviews with support from your Client Partner.
- Provide insight and guidance on how to improve and grow delivery as a channel.
- Increase revenue and health metrics by consulting restaurant partners on best practices.
- Deliver in-person training sessions for main restaurant partners to include: operational best practices, Deliveroo insights, and on-site troubleshooting.
- Identify opportunities to develop the relationship with key restaurant partners by involving and working with other parts of the Deliveroo business.
- Partner with regional Commercial Managers to identify and prioritise opportunities for growth in necessary regional zones across the UK.
- Work with restaurant marketing counterparts to deliver marketing campaigns that create value for restaurant partners.
Requirements
- Experience in account management or a strategic partnerships role.
- Ability to manage data and create compelling insight that is clear and applicable.
- Effective relationship-building and communication skills.
- Experience working in a dynamic high-growth company.
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.
We give people the opportunity to buy what they want, as they want it, when and where they want it.
Workplace & Benefits
At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, wellbeing, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. We currently operate in a hybrid working environment allowing you more flexibility between work and home.
Diversity
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
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Senior Account Manager, Grocery employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager, Grocery
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on showcasing your experience in account management and how you can drive growth for restaurant partners.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining us at Deliveroo and ready to make an impact in the grocery sector.
We think you need these skills to ace Senior Account Manager, Grocery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in account management and strategic partnerships, and don’t forget to showcase your data analysis skills. We want to see how you can bring value to our restaurant partners!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our mission at Deliveroo. Be specific about your achievements and how they relate to managing relationships with large partners.
Showcase Your Communication Skills: Effective communication is key in this role. In your application, give examples of how you've built relationships and communicated insights in previous roles. We want to know how you can engage with our restaurant partners and help them grow!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
As a Senior Account Manager, you'll need to demonstrate your ability to manage data effectively. Before the interview, brush up on key metrics related to account performance and be ready to discuss how you've used data to drive insights and improvements in past roles.
✨Showcase Relationship-Building Skills
This role is all about managing relationships with restaurant partners. Prepare examples of how you've successfully built and maintained strong partnerships in previous positions. Highlight your communication skills and any strategies you've used to overcome challenges.
✨Understand Deliveroo's Mission
Familiarise yourself with Deliveroo's mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to transforming the way people shop and eat. This shows genuine interest and commitment to the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific challenges you've faced in account management and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.