At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations in our fast-paced delivery kitchens.
- Company: Join Deliveroo, a leading food delivery service transforming how people shop and eat.
- Benefits: Enjoy competitive pay, free lunches, 25 days holiday, and career development opportunities.
- Other info: Be part of a diverse team that values support, ownership, and resilience.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Proven leadership experience and strong communication skills are essential.
The predicted salary is between 29784 - 29784 £ per year.
Location: Manchester
Working pattern: Onsite | 30 hours per week (Shift rotation)
3 month FTC
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground.
We’re looking for a Team Leader to join our Manchester team. In this role, you’ll support Site Management in achieving peak performance and operational excellence, ensuring our restaurant partners and customers receive world-class service.
What You’ll Be Doing
You’ll be joining the Deliveroo Editions team. Editions are our delivery-only kitchens that partner with incredible restaurants like Wagamama and Starbucks to bring high-quality food to more doorsteps. You will be at the heart of this fast-paced hub, ensuring every shift runs smoothly.
- Lead shift operations by effectively prioritising tasks and delegating to the team to meet all company performance goals.
- Supervise compliance and safety by coaching the team on standard operating procedures (SOPs) and conducting essential H&S checks.
- Optimise the dispatch process to ensure accurate order handling for riders and a seamless experience for our restaurant partners.
- Drive site standards by maintaining high levels of food safety and ensuring a clean, organised, and professional environment.
- Manage team performance through accurate timekeeping oversight and fostering a positive, cooperative culture on every shift.
What You’ll Need to Thrive
- Proven leadership ability, with experience training others and the confidence to run shifts independently.
- Strong hands-on mentality and the ability to thrive in a high-pressure, fast-paced operational environment.
- Excellent communication skills, including proficiency in written and spoken English to coordinate with riders, partners, and stakeholders.
- A results-oriented mindset with a track record of consistently meeting or exceeding KPI targets.
- Commitment to excellence, ensuring all tasks are completed in a safe, legal, and compliant manner.
- Right to work in the UK.
Our Interview Process
- Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you.
- Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People.
- Step 3: Initial conversation – We’ll talk through your experience and what you’re looking for next.
- Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers to see the operation in action.
Why Join Us?
- We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team.
- In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving.
- See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences.
- Grow through doing: Develop leadership skills in a fast-paced environment with real opportunities to step into management.
- Be part of a tight-knit culture: Work collaboratively in an environment that values support, ownership, and resilience.
What We Offer
- Pay: £14.30 per hour
- Free monthly Friday lunch on Deliveroo
- 25 days’ holiday (with increases based on service)
- Career development and access to learning opportunities
- Life assurance and wellbeing support
- Free Deliveroo Plus—no delivery fees on your orders
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Team Leader - Manchester in Salford employer: Deliveroo
Deliveroo is an exceptional employer that fosters a vibrant and supportive work culture in Manchester, where team members are empowered to lead and innovate in a fast-paced environment. With a strong focus on employee growth, we offer extensive career development opportunities, competitive pay, and unique benefits such as free Deliveroo Plus and monthly lunches, ensuring our staff feel valued and engaged. Join us to make a meaningful impact in the food delivery industry while being part of a diverse and inclusive team that celebrates creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Manchester in Salford
✨Tip Number 1
Get to know the company inside out! Research Deliveroo's mission, values, and recent news. This will help you connect your experience to their goals during interviews.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem under pressure. This will show you're ready to take charge in a fast-paced environment.
✨Tip Number 3
Be prepared for situational questions! They might ask how you'd handle a busy shift or a team conflict. Show them your hands-on mentality and results-oriented mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Team Leader - Manchester in Salford
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that expertise to our Manchester team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, so we can easily see how you fit into our fast-paced environment.
Tailor Your Application:Make sure to customise your application for the Team Leader role. Mention specific aspects of the job description that excite you and how your background aligns with our mission to transform shopping and eating.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Deliveroo
✨Know the Company Inside Out
Before your interview, take some time to research Deliveroo and its operations, especially the Editions team. Understand their mission, values, and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can apply these skills in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of situations where you had to prioritise tasks or ensure compliance with safety standards. Practising these scenarios will help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, growth opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
