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For Companies At a Glance
- Tasks: Support new restaurant partners in onboarding and ensure a smooth start with Deliveroo.
- Company: Join Deliveroo, a fast-growing tech-driven food company transforming the industry.
- Benefits: Competitive salary, bonuses, health benefits, and a focus on professional development.
- Why this job: Be the face of Deliveroo and help shape the future of food delivery.
- Qualifications: Fluent in French and English, strong phone presence, and IT literate.
- Other info: Hybrid role with a dynamic team and excellent career growth opportunities.
The predicted salary is between 21600 - 29600 £ per year.
The Role
We are building a Restaurant Onboarding Team to engage with all of our new restaurants partners we bring on to the Deliveroo platform that fall under the EU small and medium businesses team (SMB). We\’re centralising all restaurant launch and sales development activity to create a hub supporting our European markets so we can ensure we deliver a consistent approach to all restaurants partners from these teams
As a Restaurant Onboarding Associate you\’ll be supporting new restaurants as they get started with Deliveroo and ensure they understand the process of onboarding them, answer any questions they have and generally provide a high level of service as they require it.
You\’ll be working to tight turnaround times, using skills to navigate requests from restaurants across the country. This will be a hybrid position after passing probation, and you will report to your Restaurant Launch Team Leader.
The base salary is £26,600, plus a bonus of up to £6,000 per year, paid quarterly. The start date for this role is 3rd November 2025.
What you will do
You\’ll be on the phone, helping our new restaurants partners get set up and ready to start taking orders
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Working with the launch team, the sales team, and our account managers, you\’ll be the face of Deliveroo for all of our newest partners
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You\’ll be ready to take on challenging KPI\’s, whilst maintaining excellent customer service
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You\’ll need to be organised, to maintain daily call plans to achieve your goals
What you\’ll need to be successful
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Native or fluent in French + English
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The confidence to make regular calls and a strong phone presence
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Be IT literate and keep our systems up to date with all relevant information
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You\’ll work as part of a small team so be a good team player, and be someone others want to work with
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Commitment to professional development
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It\’s important to keep in mind it\’s not just what you do, but how you do it – be someone others enjoy working with and a positive influence on other
Why Deliveroo?
Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to be the definitive food company – the app you go to any time you have a hunger pang. We are transforming the way people think about food. We\’re a technology-driven company at the forefront of the most rapidly expanding industry in the world, so join us for the ride.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.
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Restaurant Onboarding Associate - French Speaking employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Onboarding Associate - French Speaking
✨Tip Number 1
Get to know the company inside out! Research Deliveroo's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your phone skills! Since you'll be on the phone a lot, try role-playing with a friend or family member. This will boost your confidence and help you handle any tricky questions that might come up during the interview.
✨Tip Number 3
Show off your organisational skills! Prepare a daily call plan for yourself and share it during your interview. This demonstrates that you can manage your time effectively and are ready to tackle those KPIs head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Deliveroo family.
We think you need these skills to ace Restaurant Onboarding Associate - French Speaking
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Mention any experiences or interests that connect you to the food industry. We want to see that you're excited about joining Deliveroo and helping our restaurant partners succeed.
Highlight Your Language Skills: Since this role requires fluency in French and English, make sure to showcase your language skills prominently. Whether it's through previous work experience or personal projects, we want to know how you can communicate effectively with our diverse partners.
Be Organised and Detail-Oriented: In your application, demonstrate your organisational skills. Talk about how you manage tasks and keep track of important information. This will show us that you can handle the tight turnaround times and maintain excellent service for our restaurant partners.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Deliveroo and what we stand for!
How to prepare for a job interview at Deliveroo
✨Know Your Stuff
Make sure you understand Deliveroo's mission and values. Familiarise yourself with the restaurant onboarding process and be ready to discuss how you can contribute to a smooth experience for new partners. This shows your enthusiasm and commitment to the role.
✨Show Off Your Language Skills
Since this role requires fluency in French and English, practice speaking both languages before the interview. Be prepared to answer questions in both languages to demonstrate your proficiency and confidence. This will set you apart from other candidates.
✨Be Customer-Centric
Highlight your customer service skills during the interview. Share examples of how you've successfully handled challenging situations or provided exceptional service in the past. This is crucial for a role that focuses on supporting new restaurant partners.
✨Prepare for KPIs
Understand what KPIs are relevant to the role and think about how you would approach meeting them. Be ready to discuss your organisational skills and how you plan to manage daily call plans effectively. This will show that you're proactive and goal-oriented.
