At a Glance
- Tasks: Support new restaurant partners in onboarding and provide top-notch service.
- Company: Join Deliveroo, a fast-growing tech-driven food company.
- Benefits: Competitive salary, bonuses, and a range of employee benefits.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Be the face of Deliveroo and help shape the future of food delivery.
- Qualifications: Fluent in Flemish/Dutch and English, with strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Restaurant Launch Assistant (Flemish/Dutch Speaking)
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Restaurant Launch Assistant to join our European SMB hub. In this role, you’ll be the face of Deliveroo for our newest partners in the Belgium and Netherlands markets, ensuring every restaurant has a seamless transition onto our platform.
What You’ll Be Doing
You’ll be joining the Restaurant Launch team. We are centralising our launch and sales development activity into a high-energy hub to ensure a consistent, world-class experience for our European Small and Medium Business (SMB) partners.
Here’s what your day-to-day might look like:
Drive Partner Onboarding: Act as the primary guide for new restaurants, helping them get set up and fully prepared to start taking their first orders.
Deliver High-Touch Service: Use your communication and problem-solving skills to answer partner questions and provide exceptional support during the onboarding journey.
Own the Phone: Manage a high volume of calls, maintaining a strong presence while helping partners navigate the technical and operational steps of joining Deliveroo.
Collaborate for Success: Work cross-functionally with Sales and Account Management teams to ensure a flawless "handover" for every new partner.
Hit Ambitious KPIs: Develop and maintain daily call plans to meet challenging targets while ensuring no partner is left behind.
What You’ll Need to Thrive
Essential
Linguistic Proficiency: Native or fluent in Flemish/Dutch and English (written and verbal).
Communication & Confidence: A strong phone presence and the confidence to make regular outbound calls to restaurant owners and managers.
IT Literacy: Comfortable using internal systems and CRM tools to keep partner information accurate and up to date.
Resilience: The ability to work to tight turnaround times and navigate complex requests with empathy and professionalism.
Team Spirit: A collaborative approach—being a positive influence and someone others genuinely enjoy working with.
Nice to Have
Experience in a customer-facing, sales, or technical support role.
A passion for the food-tech industry and a drive to succeed in a fast-paced environment.
Interview Process
Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People. Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome – We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date: June 8th 2026
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Restaurant Launch Assistant - Dutch Speaking in Manchester employer: Deliveroo
Deliveroo is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where diversity is celebrated. As a Restaurant Launch Assistant, you will be part of a dynamic team dedicated to supporting new restaurant partners, with opportunities for professional development and a competitive salary package that includes bonuses. Join us in a fast-paced environment that values your contributions and fosters a sense of community among passionate food enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Launch Assistant - Dutch Speaking in Manchester
✨Tip Number 1
Get to know the company inside out! Research Deliveroo's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your phone skills! Since you'll be on the phone a lot, try role-playing with friends or family. This will boost your confidence and help you handle any tricky questions that might come up during calls.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Deliveroo family and ready to dive into this exciting role.
We think you need these skills to ace Restaurant Launch Assistant - Dutch Speaking in Manchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Restaurant Launch Assistant role. Highlight your communication skills and any relevant experience with onboarding or customer service. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Deliveroo
✨Know Your Stuff
Before the interview, make sure you understand Deliveroo's mission and how the Restaurant Launch Team fits into it. Familiarise yourself with the onboarding process for new restaurant partners and think about how you can contribute to making it smoother.
✨Show Off Your Communication Skills
Since this role involves a lot of phone interaction, practice your verbal communication. You might want to do mock calls with a friend to get comfortable. Remember, it's not just about what you say, but how you say it—be clear, friendly, and engaging!
✨Demonstrate Empathy and Problem-Solving
Think of examples from your past experiences where you've had to solve problems or help someone out. Be ready to share these stories during the interview to show that you can handle the challenges of onboarding new restaurants with empathy and efficiency.
✨Be a Team Player
Deliveroo values teamwork, so be prepared to discuss how you work well with others. Share instances where you've collaborated successfully in a team setting, and highlight your commitment to supporting your colleagues and contributing positively to the work environment.
