At a Glance
- Tasks: Manage diverse operational tasks and support Deliveroo's expansion into new grocery and retail services.
- Company: Join a dynamic team at Deliveroo, transforming the way people shop and eat.
- Benefits: Access to training, mentorship, and clear pathways for career advancement.
- Other info: Embrace a diverse workplace that values autonomy and innovative ideas.
- Why this job: Make a real impact in a fast-growing industry while developing valuable skills.
- Qualifications: Detail-oriented, organised, and proficient in Google Sheets or MS Excel.
The predicted salary is between 30000 - 40000 £ per year.
About the team and the Role
The New Verticals Associate is a crucial role within the Deliveroo Skills Centre, focusing on mission-critical operational tasks. This position contributes significantly to maintaining the quality and integrity of our platform by executing a diverse range of responsibilities and supporting Deliveroo's ambitious expansion into new on-demand grocery and retail services. The Associate reports directly to the Skills Centre - Squad Lead.
What you'll be doing
- Content Moderation: Identify and remove prohibited items from the platform, ensuring strict compliance with Deliveroo's policies and standards.
- Marketing Campaign Execution: Assist in the implementation of marketing campaigns across various platforms, ensuring accuracy and consistency.
- Menu Management: Upload and manage menu items, ensuring data accuracy and consistency across the platform.
- Competitor Analysis: Conduct thorough competitor analysis to support strategic decision-making and maintain Deliveroo's competitive edge.
- Partner Onboarding & Profile Management: Efficiently manage high-volume partner profile setups, ensuring accuracy and swift integration under strict time constraints.
- Autonomous Category Management: Strategically manage product categories by analyzing data, leveraging self-derived insights, and adhering to SOP guidelines to optimize structure and performance.
- Versatile Task Execution: Adaptably manage diverse operational tasks concurrently in a dynamic live environment, demonstrating a readiness to independently acquire new proficiencies.
*The responsibilities listed are not exhaustive and subject to change as priorities within the business change.
Requirements
- Detail-Oriented & Compliant: Possesses a meticulous approach ensuring accuracy and adherence to Standard Operating Procedures (SOPs).
- Organized & Efficient: Proven ability to multitask, prioritize tasks effectively, and meet deadlines consistently.
- Spreadsheet Proficiency: Strong skills in Google Sheets (or MS Excel) for data analysis and manipulation.
- Task Management Software Experience: Familiarity with workflow and tracking tools, specifically monday.com.
- Strong Communication: Demonstrates clear and effective English communication, both written and verbal, for collaborative environments.
- Proactive Discrepancy Reporting: Ability to identify and report discrepancies in real-time to relevant stakeholders or reporting channels for immediate time optimization.
- Problem-Solving & Optimization: An agile self-starter, capable of quickly grasping new tasks, identifying effective workarounds, and implementing time optimization techniques to minimize task timelines.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Career Progression & Benefits
At Deliveroo, we are committed to the growth and development of our employees. This role offers unique opportunities including:
- Continuous Skill Enhancement: Access to training programs to enhance skills and knowledge in operational tasks and tools.
- Mentorship Opportunities: Guidance and support from experienced professionals across the organization.
- Clear Advancement Pathways: Defined opportunities for career advancement within the Skills Centre and other departments, based on performance and interest.
- Development Resources: Access to workshops and resources to develop new skills relevant to the role and future career aspirations.
Workplace & Diversity
Deliveroo prioritizes the welfare of its employees and offers a competitive range of benefits. We champion a diverse and inclusive workplace, welcoming individuals of all backgrounds. A passion for food and a desire to contribute to a fast-growing, exciting industry are key.
Required skills: Competitor Analysis, Data Analysis, Problem Solving, MS Excel.
Required languages: English
New Verticals Associate employer: Deliveroo
Deliveroo is an exceptional employer that fosters a dynamic and inclusive work environment, where employees are empowered to take ownership of their roles and contribute to the company's ambitious growth in the on-demand grocery and retail sectors. With a strong commitment to employee development, Deliveroo offers continuous skill enhancement opportunities, mentorship from experienced professionals, and clear pathways for career advancement, all while prioritising a diverse workplace culture that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land New Verticals Associate
✨Tip Number 1
Get to know Deliveroo inside out! Research their mission, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try to articulate your thoughts clearly and confidently. Mock interviews with friends can really help you nail this.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you tackled challenges effectively. Be ready to discuss how you can bring that same agility to the New Verticals Associate role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Deliveroo family.
We think you need these skills to ace New Verticals Associate
Some tips for your application 🫡
Show Off Your Attention to Detail:When you're filling out your application, make sure to highlight your meticulous nature. We love candidates who can demonstrate their ability to follow SOPs and maintain accuracy, so don’t shy away from sharing examples of how you've done this in the past!
Be Organised and Efficient:We’re looking for someone who can juggle multiple tasks like a pro! In your application, mention any tools or methods you use to stay organised and meet deadlines. This will show us that you can thrive in our fast-paced environment.
Demonstrate Your Spreadsheet Skills:Since strong skills in Google Sheets or Excel are a must, make sure to mention any relevant experience you have with data analysis or manipulation. If you’ve tackled complex spreadsheets before, let us know how you did it!
Communicate Clearly:Effective communication is key in our collaborative environment. Use your application to showcase your written communication skills. Whether it's through a well-structured cover letter or clear responses, we want to see how you express yourself!
How to prepare for a job interview at Deliveroo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the New Verticals Associate role. Familiarise yourself with the key responsibilities like content moderation and competitor analysis. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Spreadsheet Skills
Since strong skills in Google Sheets or MS Excel are crucial for this role, be prepared to discuss your experience with data analysis. Bring examples of how you've used spreadsheets in past roles to solve problems or optimise processes. This will highlight your detail-oriented nature and compliance with SOPs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle multiple tasks under pressure. Think of specific examples from your past experiences where you successfully managed competing priorities or identified discrepancies. This will showcase your organisational skills and proactive mindset.
✨Communicate Clearly and Confidently
Strong communication is key in this role, so practice articulating your thoughts clearly. Whether it's discussing your previous work or answering questions, ensure you convey your ideas effectively. This will demonstrate your readiness for a collaborative environment and your ability to engage with stakeholders.
