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For Companies At a Glance
- Tasks: Build relationships with restaurant partners and drive growth in Milton Keynes & Northampton.
- Company: Join Deliveroo, a leading food delivery service with a vibrant culture.
- Benefits: Competitive salary, bonuses, free Deliveroo Plus, and 25 days annual leave.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make an impact in the local restaurant scene while enjoying flexible work options.
- Qualifications: Experience in account management or sales, data-driven mindset, and a UK driving licence.
The predicted salary is between 40000 - 50000 £ per year.
The U.K. & Ireland is our domestic and most mature market. Teams include commercial, operations, marketing and strategy, and teams in the UK&I partner with global departments such as product, technology and consumer. The Regional Growth team is responsible for the commercial output of our mid-market restaurant partners in the five nations of the U.K. and Ireland, including our dark kitchen offering, Editions, and dedicated Chinese Category Team. Each region faces their own complexities and opportunities, and our teams are focused on bringing the best possible selection to our customers and opportunities for growth to our restaurants.
We are looking for a City Manager to join our East England team. You'll build relationships with our restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager for the region, and be based from the London office.
Responsibilities
- Be the local expert for the cities/areas you own in East England - Milton Keynes & Northampton. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area.
- Draw insights from data to improve our customer proposition neighbourhood by neighbourhood.
- Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth.
- Work with Account Managers based in your cities/areas to support the growth of local hero brands.
- Identify and sign up new and top local favourites to Deliveroo and set them up for success.
- Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on.
- Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, Operations and Account Management teams.
- Maximise the potential of marketing opportunities in the area by encouraging restaurant participation.
Requirements
- Proven experience in account/relationship management, sales or strategy roles.
- Results and target oriented.
- Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement.
- A mixture of field based (2-3 days per week) and office/home working (2-3 days per week).
- A UK driving licence and use of a car.
Benefits
- Competitive salary for the role in the location.
- Eligibility for annual cash bonus, sign-on bonus or relocation support depending on role and location.
- Up to 5% matched pension contributions.
- Eligibility for share awards that give ownership in Deliveroo.
- Free Deliveroo Plus: free delivery and access to special offers.
- Team lunches from the best local restaurants.
- 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo.
- One day of paid leave per year to volunteer with a registered charity.
- Funded single cover healthcare on our core plan, with the option to add family members at own cost.
- On-site gym (HQ), discounted external gym membership.
- Access to wellbeing apps such as LesMills+, Strava, Headspace, Yoga and GymPass.
- Discounted dental insurance and other flexible benefits such as critical illness cover, partner life cover, travel insurance, health assessments.
- Life assurance.
- Maternity, paternity and shared parental leave, eligible from day one of employment.
- Work from home kit and parent-friendly working culture.
- Free mortgage advice.
- Cycle to Work Scheme or Season Ticket Loans.
- Learning and development opportunities via RooLearn, our learning platform.
- Regular Employee Resource Group (ERG) led social events such as dinners, dance lessons and in-office yoga sessions.
Equal Opportunity Employer
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
Commercial City Manager – Milton Keynes & Northampton employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial City Manager – Milton Keynes & Northampton
✨Tip Number 1
Get to know the local restaurant scene like the back of your hand! Spend some time visiting restaurants in Milton Keynes and Northampton, chatting with owners and staff. This will not only help you build relationships but also give you valuable insights into what makes them tick.
✨Tip Number 2
Data is your best mate! Familiarise yourself with the performance metrics of your area. Use this data to identify gaps in the market and opportunities for growth. The more you know, the better you can tailor your approach to each restaurant partner.
✨Tip Number 3
Networking is key! Attend local events or join community groups related to the restaurant industry. This will help you meet potential partners and stay updated on trends. Plus, it’s a great way to show that you’re invested in the local community.
✨Tip Number 4
Don’t forget to leverage our website for job applications! It’s super easy to apply through StudySmarter, and you’ll find all the resources you need to make your application stand out. Let’s get you that City Manager role!
We think you need these skills to ace Commercial City Manager – Milton Keynes & Northampton
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you know the restaurant industry inside and out, especially in Milton Keynes and Northampton. This will help you tailor your application to show that you're the local expert we’re looking for!
Show Off Your Data Skills: We love candidates who can draw insights from data! Make sure to highlight any experience you have with data analysis in your application. It’s a great way to demonstrate how you can improve our customer proposition.
Be Personable: This role is all about building relationships, so let your personality shine through in your application. Share examples of how you've successfully managed accounts or built partnerships in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Deliveroo.
How to prepare for a job interview at Deliveroo
✨Know Your Local Scene
As a Commercial City Manager, it's crucial to be the local expert for Milton Keynes and Northampton. Research the restaurant industry in these areas thoroughly. Familiarise yourself with local favourites and emerging trends, so you can speak confidently about how you would enhance Deliveroo's offerings.
✨Data is Your Best Friend
You'll need to draw insights from data to improve customer propositions. Before the interview, brush up on your analytical skills. Be prepared to discuss how you've used data in past roles to drive growth or optimise performance, and think of specific examples that showcase your ability to turn numbers into actionable strategies.
✨Build Relationships
This role is all about account management and relationship building. Think of ways you've successfully built partnerships in the past. During the interview, share stories that highlight your negotiation skills and how you've optimised partner performance. Show them you're not just a numbers person but also someone who values strong relationships.
✨Map Out Your Strategy
Understanding the local sales strategy is key. Prepare to discuss how you would identify value proposition gaps and focus areas for growth in Milton Keynes and Northampton. Bring a few ideas to the table about potential marketing opportunities or local hero brands you could engage with, demonstrating your proactive approach to the role.