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- Tasks: Be the go-to person for corporate clients, managing onboarding and resolving queries.
- Company: Join Deliveroo, a leading food delivery service with a vibrant team in Manchester.
- Benefits: Earn a competitive salary plus bonuses, with a flexible hybrid working model.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a difference by supporting clients and enhancing their experience with Deliveroo.
- Qualifications: Fluent in English and French, with strong customer service and Excel skills.
The predicted salary is between 27700 - 33700 £ per year.
DELIVEROO is seeking a Corporate Service Centre Agent for their Manchester office. The role involves being the first point of contact for corporate clients, managing onboarding, handling queries, and resolving escalations.
Suitable candidates will be fluent in both English and French, have strong customer service experience, and be competent in Excel.
The position offers a base salary of £27,700 plus a potential annual bonus of up to £6,000, with a hybrid working model of three days in the office per week.
Bilingual Corporate Support Agent (French) in Manchester employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Corporate Support Agent (French) in Manchester
✨Tip Number 1
Make sure you know the company inside out! Research Deliveroo's values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your bilingual skills! Since this role requires fluency in both English and French, try to have mock conversations or role-plays with a friend. This will boost your confidence and ensure you're ready to impress during the interview.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult clients or tricky queries. Being able to demonstrate your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly, so make sure you take that extra step. It shows initiative and helps us keep track of your application easily.
We think you need these skills to ace Bilingual Corporate Support Agent (French) in Manchester
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your fluency in both English and French. We want to see how you can communicate effectively in both languages, so don’t hold back!
Customer Service Experience is Key: We’re looking for candidates with strong customer service backgrounds. Share specific examples of how you've handled queries or resolved issues in previous roles. This will show us you’ve got what it takes to support our corporate clients.
Excel Skills Matter: As part of the job, you'll need to be competent in Excel. If you have experience using it for data management or reporting, let us know! Mention any relevant projects or tasks where you’ve used Excel effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Deliveroo
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both English and French, make sure to practice your language skills before the interview. Prepare to answer questions in both languages and be ready to switch between them seamlessly.
✨Know the Company Inside Out
Research Deliveroo thoroughly. Understand their services, values, and recent news. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Customer Service Experience
Prepare specific examples from your past roles that highlight your customer service skills. Think about challenging situations you've handled and how you resolved them, as this will demonstrate your ability to manage queries and escalations effectively.
✨Excel at Excel
Since competency in Excel is a requirement, brush up on your skills. Be prepared to discuss how you've used Excel in previous roles, whether it's for data analysis, reporting, or managing client information.