At a Glance
- Tasks: Lead a dynamic warehouse team to ensure speedy and accurate order fulfilment.
- Company: Join Deliveroo, a tech-driven leader in rapid grocery delivery.
- Benefits: Enjoy 25 days holiday, free meals, and comprehensive health benefits.
- Other info: Flexible shifts and opportunities for career progression await you.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in fast-paced settings and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hoxton E2
Hours: 37.5 hours per week
Pay: £14.95 per hour
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground.
We’re looking for a Warehouse Supervisor to join our Bristol team. In this role, you’ll be the beating heart of our day-to-day site operations, leading the team to ensure our customers receive their essentials quickly and accurately.
What You’ll Be Doing:
- Lead and motivate the site team both when the manager is present and during independent shifts, ensuring high energy and operational excellence.
- Oversee order fulfillment to ensure all items are picked, packed, and dispatched accurately to meet strict time targets.
- Manage inventory integrity by unloading deliveries, ensuring accurate product rotation, and conducting precise stock counts.
- Maintain site safety and standards by completing H&S checks, resolving hazards urgently, and keeping the warehouse environment clean and tidy.
- Optimise the delivery hand-off by communicating effectively with riders to ensure seamless transitions and prompt customer deliveries.
- Drive continuous improvement by identifying operational bottlenecks and partnering with the Warehouse Manager to implement better ways of working.
What You’ll Need to Thrive:
- Proven ability to lead and motivate others in a fast-paced environment, ideally with experience coaching junior team members.
- Strong operational rigour with a track record of hitting performance targets, such as pick times or delivery accuracy.
- Exceptional problem-solving skills and the initiative to work autonomously to improve site processes.
- Excellent communication skills to coordinate effectively between the warehouse team, management, and our rider community.
- A proactive approach to safety and a detail-oriented mindset when it comes to inventory and compliance procedures.
- Experience in similar environments (FMCG, Retail, Warehouse, or Last-mile delivery) is a significant plus.
Our Interview Process:
- Step 1: Apply - Apply for any role you’d like to be considered for. We’re looking forward to hearing from you.
- Step 2: Online assessment - If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People.
- Step 3: Initial conversation - If you’re successful at the assessment stage, one of our Recruitment team will get in touch. We’ll talk through your experience and what you’re looking for next.
- Step 4: Final Onsite interview - If we decide to move forward, you’ll be invited to an onsite interview with one of our Site Managers to see the operation in action.
Why Join Us?
- See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences across our three-sided marketplace.
- Grow through doing: Develop leadership skills in a fast-paced environment, with structured progression pathways into Assistant Manager and Manager roles.
- Be part of a tight-knit, team-oriented culture: Work collaboratively to achieve shared goals in an environment that values support, ownership and resilience.
- Flexibility that works for you: We offer shift-based patterns to help you balance work with your life outside the warehouse.
What We Offer:
- 25 days’ holiday (with increases based on service)
- Free Deliveroo Plus—no delivery fees on your orders
- Free monthly Friday lunch on Deliveroo and regular team meals
- Comprehensive benefits including Life Assurance, Pension, and Cycle to Work scheme
- Subsidised Health and Dental insurance
- Access to learning opportunities and global university courses
- Great discounts via our employee benefits portal and gym memberships
Diversity, Equity and Inclusion:
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Warehouse Team Lead – Fast-Paced Last-Mile Hub in London employer: Deliveroo
Deliveroo is an exceptional employer that fosters a dynamic and supportive work culture, particularly in our Hoxton location. As a Warehouse Team Lead, you'll not only lead a motivated team in a fast-paced environment but also benefit from structured career progression, comprehensive benefits, and a strong emphasis on diversity and inclusion. Join us to make a tangible impact while enjoying flexibility and opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Team Lead – Fast-Paced Last-Mile Hub in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be leading a team, it's crucial to demonstrate how you can motivate others. Think of examples from your past experiences where you've successfully led a team or solved problems on the spot.
✨Tip Number 3
Be ready to showcase your operational rigour. Prepare to discuss specific targets you've hit in previous roles, like delivery accuracy or pick times. Numbers speak volumes, so have those stats at your fingertips!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to dive into the fast-paced world of last-mile delivery.
We think you need these skills to ace Warehouse Team Lead – Fast-Paced Last-Mile Hub in London
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading and motivating teams. We want to see how you've inspired others in fast-paced environments, so share specific examples!
Be Detail-Oriented:Since this role involves managing inventory and ensuring safety standards, it's crucial to demonstrate your attention to detail. Mention any relevant experiences where you maintained high standards or improved processes.
Communicate Clearly:Effective communication is key in our operations. In your application, showcase your ability to coordinate with different teams and how you've successfully communicated in previous roles. We love clear and concise applicants!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Deliveroo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Warehouse Team Lead position. Familiarise yourself with the key responsibilities like order fulfilment and inventory management. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share specific examples of how you've motivated and coached others in fast-paced environments. Highlight any achievements related to improving team performance or operational efficiency.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've identified bottlenecks or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Communicate Effectively
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would coordinate with both the warehouse team and riders to ensure smooth operations.
