At a Glance
- Tasks: Lead a dynamic team to ensure speedy grocery deliveries and maintain operational excellence.
- Company: Join Deliveroo, a fast-paced company transforming the grocery shopping experience.
- Benefits: Enjoy competitive pay, flexible hours, career development, and free Deliveroo Plus discounts.
- Other info: Join a supportive culture that values growth, teamwork, and diversity.
- Why this job: Be at the heart of operations, making a real impact on customer satisfaction every day.
- Qualifications: Experience in fast-paced environments and a passion for leadership and problem-solving.
The predicted salary is between 30000 - 40000 € per year.
Location: Kentish Town (NW5)
Working pattern: Onsite | Full-time | Shift-based (30 hours per week)
Pay: £15.55 per hour
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour.
We’re looking for a Warehouse Supervisor to join our Kentish Town team. In this role, you’ll be the beating heart of our daily site operations, maximizing customer satisfaction by ensuring our loyal customers receive their household essentials as quickly as possible.
What You’ll Be Doing
- Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers.
- Manage Inventory Rigour: Unload deliveries according to procedure, ensuring total accuracy of product locations, date rotations, and claims logging.
- Maintain Operational Standards: Ensure the warehouse remains clean, tidy, and safe at all times, dealing with hazards urgently and conducting regular H&S checks.
- Collaborative Leadership: Partner with the Warehouse Assistant Manager and Manager to ensure the site runs smoothly and employees follow company procedures.
- Ownership of Stock Integrity: Ensure stock counts are 100% accurate across all designated counting areas.
What You’ll Need to Thrive
- Operational Experience: Proven ability to work effectively in fast-paced environments (FMCG, Retail, Warehouse, or Last-mile delivery is a major plus).
- Performance Driven: A track record of hitting goal targets, such as pick times or dispatch KPIs.
- Natural Leadership: A "lead by example" mentality with a genuine passion for motivating and coaching junior team members.
- Problem-Solving Mindset: A proactive approach to finding new ways to improve site operations and resolve challenges as they arise.
- Adaptability: The ability to work autonomously while contributing to a high-energy, positive team environment.
Our Interview Process
- Step 1: Apply – Apply for any role you’d like to be considered for.
- Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People.
- Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next.
- Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers.
- Step 5: Outcome – We’ll get back to you quickly after your interview to let you know the result!
Why Join Us?
- We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team.
- In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving.
- See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences.
- Grow through doing: Develop leadership skills in a fast-paced environment with structured progression pathways.
- Be part of a tight-knit culture: Work collaboratively in an environment that values support, ownership, and resilience.
- Flexibility that works for you: Many roles offer flexible scheduling, including evening and weekend shifts.
What We Offer
- Free monthly Friday lunch on Deliveroo
- 25 days’ holiday (with increases based on service)
- Career development and access to learning opportunities
- Life assurance and wellbeing support
- Access to great discounts and free Deliveroo Plus!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, religion, or belief.
If you have a disability or long-term health condition and need support or reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
Warehouse Supervisor, Kentish Town in London employer: Deliveroo
At Deliveroo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Warehouse Supervisor in Kentish Town, you'll enjoy flexible scheduling, career development opportunities, and a supportive environment where your contributions directly impact customer satisfaction. With benefits like free monthly lunches, generous holiday allowances, and a commitment to diversity and inclusion, joining our team means being part of a community that values growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Supervisor, Kentish Town in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to warehouse operations and leadership. Think about your past experiences and how they align with what they're looking for in a Warehouse Supervisor.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team in Kentish Town!
We think you need these skills to ace Warehouse Supervisor, Kentish Town in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making an impact in the warehouse.
Tailor Your Experience:Make sure to highlight any relevant experience you have in fast-paced environments like FMCG or retail. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Warehouse Supervisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Deliveroo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Warehouse Supervisor role. Familiarise yourself with the key responsibilities like dispatch excellence and inventory management. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Warehouse Supervisor, you'll need to lead by example. Prepare examples of how you've motivated and coached team members in the past. Highlight any experiences where you’ve successfully managed a team or improved operational standards, as this will resonate well with the interviewers.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving mindset. Think of specific challenges you've faced in fast-paced environments and how you overcame them. This will showcase your adaptability and proactive approach, which are crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, operational challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
