At a Glance
- Tasks: Manage relationships with grocery and retail partners to drive business growth.
- Company: Join Deliveroo, a tech-driven leader in the rapidly expanding food and retail industry.
- Benefits: Enjoy competitive pay, healthcare, generous leave, and support for charitable causes.
- Why this job: Be part of a dynamic team making a real impact in a fast-growing market.
- Qualifications: 4-5 years in account management; strong relationship-building and analytical skills required.
- Other info: Diverse workplace committed to inclusion and personal growth opportunities.
The predicted salary is between 36000 - 60000 ยฃ per year.
Location: London - The River Building HQ
Employment Type: Full time
Department: Deliveroo Cost Center Hierarchy COO New Verticals UKI Grocery & Commercial
The Team
We are looking for a Senior Account Manager to join our UKI New Verticals Team, which looks after our Grocery and Retail partners. This is a great opportunity to become a critical member in one of the fastest growing divisions at Deliveroo.
The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such as product, technology and consumer to deliver results for our customers.
The Role
In this role you will manage the relationship with a strategic grocery or retail partner, including being the day-to-day contact between them and Deliveroo, communicating their needs to internal teams, helping your partners grow their business on the Deliveroo platform and developing the 'best in class' value proposition for our customers.
What youโll be doing:
- Maintaining and growing the relationship with a strategic Grocery or Retail partner in UKI.
- Driving partner performance by owning your portfolio's business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities.
- Managing marketing and promotions planning for our grocery and retail partners as they scale on the platform.
- Ensuring that we are developing an attractive value proposition for customers, including selection, promotions, pricing and service levels.
- Owning the execution of site roll-outs as we scale the proposition, mapping our gaps in coverage for expansion of your partner.
- Representing Deliveroo across your partner's organisation, and ensuring that our internal stakeholders are supporting where appropriate.
Requirements:
- 4-5 years' experience in an account management or commercial role. Experience in, or working with, online or offline grocery retail is preferable.
- Partner obsessed, with effective relationship building, organisation and communication skills whether face to face, or through video, phone or email.
- Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow your partners, in order to make clear and actionable recommendations.
- Able to create ideas and strategies to drive growth of our joint business with our partners, with a to trial at pace.
- Collaborative team player who is able to get the best out of the people around you. Able to work effectively with all levels of Deliveroo.
- Experience in working in a dynamic high-growth company is preferable.
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please donโt hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Senior Account Manager, New Verticals in London employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Senior Account Manager, New Verticals in London
โจTip Number 1
Network like a pro! Reach out to current or former Deliveroo employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Senior Account Manager role. Personal connections can give you insights that job descriptions just can't.
โจTip Number 2
Prepare for the interview by knowing your stuff! Research Deliveroo's recent partnerships and growth strategies in the grocery sector. Being able to discuss these topics will show you're genuinely interested and ready to contribute to the team.
โจTip Number 3
Practice your pitch! Youโll need to communicate effectively with partners, so rehearse how youโd present your ideas and strategies for driving growth. Make it clear, concise, and compellingโjust like you would in a meeting with a partner.
โจTip Number 4
Donโt forget to apply through our website! Itโs the best way to ensure your application gets seen by the right people. Plus, it shows youโre serious about joining the Deliveroo family. Letโs get you that interview!
We think you need these skills to ace Senior Account Manager, New Verticals in London
Some tips for your application ๐ซก
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in account management and any relevant work with grocery or retail partners. We want to see how you can bring value to our team!
Showcase Your Skills: Donโt just list your skills; demonstrate them! Use specific examples from your past roles that show how you've built relationships, driven growth, and tackled challenges. This is your chance to shine, so let us know what youโre capable of!
Be Data-Driven: Since the role involves analysing performance data, make sure to mention any experience you have with data analysis. Share how you've used data to make decisions or improve partner performance in previous roles. We love a candidate who can cut through the noise!
Apply Through Our Website: We encourage you to apply directly through our website. Itโs the best way for us to receive your application and ensures you donโt miss out on any important updates. Plus, it shows youโre keen to join the Deliveroo family!
How to prepare for a job interview at Deliveroo
โจKnow Your Partners
Before the interview, research Deliveroo's grocery and retail partners. Understand their business models, challenges, and how Deliveroo supports them. This will help you demonstrate your partner-obsessed mindset and show that you're ready to hit the ground running.
โจData is Your Friend
Brush up on your data analysis skills. Be prepared to discuss how you've used data to drive growth in previous roles. Think of specific examples where your insights led to actionable recommendations that improved partner performance.
โจShowcase Your Collaboration Skills
Deliveroo values teamwork, so be ready to share examples of how you've successfully collaborated with cross-functional teams. Highlight situations where you brought together different stakeholders to achieve a common goal, especially in high-growth environments.
โจPrepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Senior Account Manager and prepare strategies for overcoming them. This will showcase your proactive approach and readiness to tackle issues head-on.