At a Glance
- Tasks: Lead operations for delivery-only sites, ensuring safety, efficiency, and top-notch service.
- Company: Join Deliveroo, a leader in local commerce, now partnered with DoorDash.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Other info: Exciting chance to innovate in a fast-paced, evolving industry.
- Why this job: Be at the forefront of transforming retail and logistics in the UAE.
- Qualifications: 3-4 years in F&B or FMCG management; strong leadership and analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Deliveroo’s mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. Following our successful 2025 merger with DoorDash, we have solidified our position as the global leader in local commerce. This partnership has expanded our footprint to over 45 markets and gives us access to industry-leading technology and resources.
As part of the DoorDash group, our New Verticals team is the primary global engine for testing and scaling the next generation of first party (1P) retail and automated logistics. We own the sites that make them happen, ensuring a premium, hyper-fast experience.
The Regional Manager oversees the end-to-end operations of our proprietary, 1P delivery-only sites across the UAE, spanning both our restaurant (Editions) and retail (HOP) verticals. This is a high-impact leadership role that balances operational rigour with strategic decision-making. You will be responsible for all aspects of 1P success: uncompromised safety, perfect stock integrity, and lightning-fast throughput.
The role focuses on 3 key areas:
- Operational Leadership & Excellence: Set the "drumbeat" for the region by driving KPIs and supervising compliance with Standard Operating Procedures through impactful coaching. Maintain a constant physical presence at sites to ensure cleanliness, efficiency, and quality. Act as the lead for regional regulatory relationships, ensuring compliance with Dubai Municipality (DM), ADAFSA, etc.
- Financial & Data Stewardship: Manage the operational lines of the P&L, tightly controlling labor and OpEx while minimising wastage/shrinkage. Host and participate in Weekly and Monthly Business Reviews, producing high-quality, data-driven written inputs that articulate regional performance.
- People & Strategy: Recruit, onboard, and mentor a high-performing Area Manager team, managing the full organisational life cycle from talent development to HR/ER cases. Own and champion relationships with host brand partners, site owners, and senior leadership within the wider DoorDash/Deliveroo business. Lead projects aimed at testing the next generation of 1P retail and automated logistics.
Requirements:
- Minimum of 3–4 years of F&B, FMCG, or Grocery experience, with a proven track record in Area or Regional Management.
- Demonstrate a "Total Ownership" mindset, being the final point of accountability for site standards and stock accuracy.
- Expert at managing and influencing the P&L with a focus on operational expenditure.
- Ability to craft concise, insightful narratives for reports, translating raw data into actionable insights for senior leadership.
- Data-driven decision-maker with a high comfort level in numbers.
- Excellent ability to influence senior stakeholders while motivating a diverse site-level workforce.
- Capability to lead complex, cross-functional projects from conception to completion.
- Familiarity with navigating inspections and compliance requirements for DM, ADAFSA, and Civil Defence (preferred).
Required skills: Data Analysis, FMCG, Inventory Management, P&L Management, Project Management.
Required languages: English.
Regional Manager, Site Operations - Middle East in London employer: Deliveroo
Deliveroo, now part of DoorDash, is an exceptional employer that offers a dynamic work environment in the UAE, where innovation meets operational excellence. With a strong focus on employee growth and development, we provide opportunities for our team members to thrive in a collaborative culture while being at the forefront of transforming local commerce. Join us to be part of a pioneering team that is redefining instant retail and enjoy the benefits of working with industry-leading technology and resources.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager, Site Operations - Middle East in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Regional Manager gig.
✨Tip Number 2
Show up and shine! If you get the chance to meet potential employers or hiring managers in person, make sure to bring your A-game. Dress smart, be confident, and don’t forget to showcase your passion for operational excellence and leadership.
✨Tip Number 3
Prepare for those interviews! Research Deliveroo and DoorDash thoroughly. Understand their mission and values, especially around site operations and customer experience. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the 'Roo family' and ready to contribute to the exciting future of instant retail.
We think you need these skills to ace Regional Manager, Site Operations - Middle East in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about transforming local commerce and being part of the 'Roo family'.
Tailor Your Experience:Make sure to highlight your relevant experience in F&B, FMCG, or Grocery. We’re looking for that 'Total Ownership' mindset, so share examples that showcase your operational leadership and accountability.
Be Data-Driven:Since strong writing and communication skills are key, craft your narratives around data insights. Show us how you can translate numbers into actionable strategies that drive performance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board for this exciting journey with Deliveroo and DoorDash.
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
As a Regional Manager, you'll need to be data-driven. Brush up on your P&L management skills and be ready to discuss how you've influenced operational expenditure in previous roles. Prepare specific examples of how you've used data to drive decisions and improve efficiency.
✨Showcase Your Leadership Style
This role requires a 'Total Ownership' mindset. Be prepared to share your approach to team development and how you've successfully mentored others. Highlight any experiences where you’ve fostered a high-performance culture and how you handle stakeholder relationships.
✨Understand the Market
Familiarise yourself with the local market dynamics in the UAE, especially in the F&B and grocery sectors. Research Deliveroo's operations and their integration with DoorDash. Being able to discuss industry trends and how they impact site operations will show your commitment and insight.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in previous roles, particularly around compliance and operational excellence. Prepare to articulate your thought process and the outcomes of your decisions.
