Machine Learning Engineering Manager in London

Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. At Deliveroo, machine learning plays a critical role in how we run a fast, reliable and efficient delivery network at scale.

We are looking for a Machine Learning Engineering Manager to lead machine learning teams focused on Delivery, spanning handover logistics and consumer signals. This role sits at the intersection of logistics, optimisation and real-time decision making, with direct impact on food quality, delivery speed and customer trust.

What You’ll Be Doing

• Lead and develop teams working on handover logistics and consumer signals, supporting growth across a mix of MLE and DS roles.
• Build and scale models that optimise rider dispatch based on food preparation times, ensuring orders arrive hot and fresh.
• Own machine learning systems that communicate network status to consumers, including delivery time estimates and restaurant availability.
• Take responsibility for core delivery performance metrics, such as surge requirements, marketplace balance and restaurant ranking adjustments.
• Translate complex, real-world delivery problems into production machine learning and optimisation systems.
• Partner closely with Product Managers, Software Engineers and Operations teams from problem framing through to deployment and iteration.
• Balance experimentation, system reliability and long-term technical quality in a fast moving, high impact environment.
• Manage around 9 individual contributors across two closely related problem spaces, remaining close to the technical work while operating as a people and delivery leader.

What You’ll Need to Thrive

• Experience line managing Machine Learning Engineers and Data Scientists, and supporting their technical and career development.
• Hands-on experience building and deploying machine learning or optimisation systems into production.
• Strong background in logistics, optimisation, supply chain or network-based problem spaces.
• Experience working in cross-functional product teams with engineers, product managers and operational stakeholders.
• Comfort operating in fast changing environments with noisy data, real trade-offs and tight feedback loops.
• A pragmatic, impact focused mindset, prioritising outcomes over theoretical perfection.
• A classic machine learning background, with focus on logistics or consumer facing systems.

Why Join Us?

At Deliveroo, you’ll work on machine learning systems that operate in real time, at global scale, and directly shape how millions of orders move through our network every day.

Working here, you can expect:

• Ownership of business critical machine learning systems with clear, measurable impact.
• A strong and supportive data science and machine learning community.
• Opportunities to grow as a technical leader and people manager.
• A strong focus on wellbeing and belonging, with benefits that vary by country.

Diversity, Equity and Inclusion

At Deliveroo, we believe great workplaces reflect the world around us. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief.

If you require adjustments at any stage of the application process, please let us know. We’re committed to ensuring everyone has an equitable opportunity to succeed.

Ready to lead machine learning systems that keep Deliveroo moving? Apply today.

Compensation

We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support. Up to 5% matched pension contributions. Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.

Food

Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants.

Time away

25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity.

Health and Wellbeing

Funded single cover healthcare on our core plan, with the option to add family members at own cost. On-site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. Life assurance.

Work Life

Maternity, paternity and shared parental leave, eligible from day one of employment. Excellent kit to enable working from home and a parent-friendly working culture. Access to free mortgage advice. Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content. Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions.