At a Glance
- Tasks: Lead risk management initiatives and manage Deliveroo's international insurance programme.
- Company: Join Deliveroo, a tech-driven company transforming how we shop and eat.
- Benefits: Enjoy healthcare, generous leave, and support for charitable causes.
- Other info: Diverse workplace committed to equity and inclusion.
- Why this job: Make a real impact in a fast-growing industry while developing your career.
- Qualifications: Insurance industry experience and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
About the Team
Deliveroo's Risk & Insurance team protects and strengthens our business by managing corporate insurance programmes and mitigating risk across programme management, claims operations, and risk assessment. We operate at the intersection of risk, legal, finance, and operations to support business growth across every market we enter.
About the Role
As an Insurance Manager, you'll lead risk management initiatives ensuring our insurance programmes align with business growth. You'll manage programme renewals, assess and mitigate risk across our business verticals, and collaborate cross-functionally to drive resilience as Deliveroo continues to scale internationally. This is an individual contributor role at the outset, with the expectation of building and leading a small team as the function grows. Reports to the Director of Risk & Insurance, based in London.
What you'll be doing
- Own and manage Deliveroo's international insurance programme including workers compensation, general liability, property, and specialty lines across all territories.
- Lead annual renewal cycles: programme structuring, data preparation and submission, carrier and broker engagement, coverage benchmarking, and binding.
- Review contracts and define insurance requirements for new verticals, products, and partnerships - assessing risk and setting coverage standards for new business initiatives.
- Manage certificates of insurance (COIs) for events, partnerships, and external engagements.
- Oversee vendor onboarding, NDAs, and insurance requirements for third-party relationships.
- Build and maintain carrier relationships in the London market; represent Deliveroo and Wolt programmes directly with underwriters.
- Produce clear risk reporting and programme analysis for senior leadership; process and interpret actuarial and renewal data.
- Partner with legal, product, operations, and commercial teams to identify and quantify emerging risks as the business evolves.
- Apply AI and analytical tools to risk modelling, coverage analysis, and programme benchmarking.
Requirements
Essential
- Insurance industry experience - whether in broking, in-house risk management, or a combination. Broker background from a major firm preferred.
- Experience reviewing insurance contracts, policy documents, and coverage terms - with the attention to detail to spot gaps and challenge language.
- International market knowledge beyond the UK alone.
- Commercially minded: able to translate complex insurance concepts for non-specialist stakeholders across legal, finance, and operations.
- Strong document creation and presentation skills; able to build carrier decks and communicate programme position clearly.
- Proficient with AI tools and data analysis.
- Ability to work independently and take decisions without day-to-day oversight.
Desirable
- Experience with, or genuine understanding of, platform and gig economy business models and the associated risk profile.
- CII qualification (Cert CII, Dip CII, or ACII) or equivalent professional accreditation.
- People management experience, or demonstrable readiness to build and develop a small team.
- Exposure to captive structures, self-insurance layers, or corporate programme design.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Insurance Manager, International Programmes in London employer: Deliveroo
Deliveroo is an exceptional employer that prioritises the well-being of its employees while fostering a dynamic and inclusive work culture. With a focus on personal growth, the company offers extensive benefits including healthcare, generous leave policies, and opportunities for professional development, all within the vibrant city of London. As part of a small yet impactful team, you'll have the chance to lead innovative risk management initiatives in a rapidly expanding industry, making a meaningful contribution to the company's mission.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Manager, International Programmes in London
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance industry, especially those who work with international programmes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of risk management and insurance concepts. Be ready to discuss how you can contribute to Deliveroo's growth and resilience in the international market.
✨Tip Number 3
Showcase your analytical skills! Be prepared to talk about how you've used AI tools or data analysis in past roles. This will demonstrate your ability to adapt to Deliveroo's tech-driven environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Deliveroo team.
We think you need these skills to ace Insurance Manager, International Programmes in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in insurance management and risk assessment. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Attention to Detail:Since this role involves reviewing contracts and assessing risks, it’s crucial to demonstrate your attention to detail. Use specific examples from your past work where you identified gaps or improved processes. We love a good story that shows your expertise!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to complex insurance concepts. Make it easy for us to understand your qualifications and how you can contribute to our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Deliveroo
✨Know Your Insurance Inside Out
Make sure you brush up on your insurance knowledge, especially regarding international programmes. Be prepared to discuss specific types of coverage like workers compensation and general liability, as well as how they apply to different territories.
✨Showcase Your Analytical Skills
Since the role involves applying AI and analytical tools for risk modelling, come ready to discuss any relevant experience you have with data analysis. Bring examples of how you've used these skills in past roles to drive decision-making.
✨Prepare for Cross-Functional Collaboration
This position requires working closely with legal, finance, and operations teams. Think of examples where you've successfully collaborated across departments and be ready to share how you can translate complex insurance concepts for non-specialists.
✨Demonstrate Leadership Potential
Even though this is an individual contributor role initially, they are looking for someone who can build and lead a team. Be prepared to discuss your vision for team development and any previous leadership experiences, even if they were informal.
