L5 Senior Security Operations Centre Specialist

L5 Senior Security Operations Centre Specialist

Job ID: R21922

Technology

Permanent

About the team

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out.

About the role

The Senior Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success.

What you’ll be doing

• Work in a 24/7 global security operations centre, including scheduled night and weekend shifts.
• Lead the triage and investigation of security alerts, including phishing, malware, network attacks, security hygiene and privacy related incidents within specified SLAs.
• Mentor a team of SOC Specialists, providing the necessary guidance and feedback to deliver a best-in-class security service to the business.
• Lead the development and continuously improve operational documentation, processes and playbooks.
• Build and manage autonomous AI runbooks to automate and scale our alert triage capabilities.
• Lead incident response and escalation, ensuring lessons learned are translated into continuous security improvements.
• Support the design, development and review of threat-detection use‑cases to identify suspicious activity across our cloud environment.
• Feed into the risk framework of emerging and observed threats from intelligence and / or incidents (e.g., post incident activity / repair items).
• Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders.
• Keep up to date with current security trends, advisories, publications and security research across the threat landscape.
• Leverage metrics and KPIs to improve security posture and identify opportunities for strategic optimisation.
• Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices.

Requirements

• 6–8 years of experience in SOC, demonstrating success in managing security incidents and delivering platform optimisations while acting as a technical mentor and lead for shift operations.
• Proven experience building threat detection capabilities in a cloud‑centric, fast‑moving organisation.
• Hands‑on experience with AWS security config, SOAR, GSO, EDR/XDR, Splunk and SQL queries.
• Practical experience ideating, configuring, managing defensive security solutions and technical project management.
• Committed to continuous improvement, leveraging feedback to elevate both personal and team performance.
• Exceptional collaborative team player and a knowledge‑sharing mindset.
• Working knowledge of security compliance standards, e.g. ISO27001, GDPR, NIS2 and PCI‑DSS.
• Capable of working well both independently and collaboratively, whilst keeping calm, under the pressure of an incident with potentially high impact to the business.
• Able to communicate effectively during or after any incident update to both technical and non‑technical stakeholders.
• Coordinate with the US, UK and EU central security teams as required.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest‑growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Food

• Monthly in‑office team lunch, organised by Facilities.
• Snacks and refreshments: Available at the office.
• Food allowance during on‑call shifts.

Work Life

• Hybrid working and support for working from abroad (refer to formal policies).
• Monthly commuting allowance paid with your salary.
• Learning & Development: Access to RooLearn (learning platform) and mentoring support.
• Employee Referral Bonus.

Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location.
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign‑on bonus or relocation support.
• On‑call meal support: ₹500/day for meals during approved on‑call periods.

Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.

• Medical coverage for you and your family.
• 24/7 access to our Employee Assistance Program for mental wellness.
• Free Headspace subscription for mindfulness and meditation.
• Subsidised gym reimbursement.
• Term life and accident insurance.
• Annual financial wellbeing consultation through EAP.
• Comprehensive health checks through Plum.

Time away

• Earned Leave: Generous annual allowance, with extra days depending on your location.
• Casual Leave: Time set aside for personal matters or unexpected events.
• Sick Leave: Dedicated days for when you’re unwell, with additional support for extended illness.
• Public Holidays: A set of national holidays each year, plus the option to take alternative days that matter most to you.
• Volunteering: One paid day off annually to give back to a cause you care about.
• Company Breather: Extra paid time off in December to recharge and reset.
• Bereavement Leave: Compassionate leave tailored to support you through personal loss.
• Wedding Leave: Paid time off to celebrate your special day.