At a Glance
- Tasks: Lead risk management initiatives and manage Deliveroo's international insurance programme.
- Company: Join Deliveroo's dynamic Risk & Insurance team in a fast-growing environment.
- Benefits: Enjoy healthcare, generous leave, and support for charitable causes.
- Other info: Diverse workplace committed to equity and inclusion.
- Why this job: Make a real impact on business growth while developing your leadership skills.
- Qualifications: Experience in the insurance industry and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
About the Team
Deliveroo's Risk & Insurance team protects and strengthens our business by managing corporate insurance programmes and mitigating risk across programme management, claims operations, and risk assessment. We operate at the intersection of risk, legal, finance, and operations to support business growth across every market we enter.
About the Role
As an Insurance Manager, you'll lead risk management initiatives ensuring our insurance programmes align with business growth. You'll manage programme renewals, assess and mitigate risk across our business verticals, and collaborate cross-functionally to drive resilience as Deliveroo continues to scale internationally. This is an individual contributor role at the outset, with the expectation of building and leading a small team as the function grows. Reports to the Director of Risk & Insurance, based in London.
What you'll be doing
- Own and manage Deliveroo's international insurance programme including workers compensation, general liability, property, and specialty lines across all territories.
- Lead annual renewal cycles: programme structuring, data preparation and submission, carrier and broker engagement, coverage benchmarking, and binding.
- Review contracts and define insurance requirements for new verticals, products, and partnerships - assessing risk and setting coverage standards for new business initiatives.
- Manage certificates of insurance (COIs) for events, partnerships, and external engagements.
- Oversee vendor onboarding, NDAs, and insurance requirements for third-party relationships.
- Build and maintain carrier relationships in the London market; represent Deliveroo and Wolt programmes directly with underwriters.
- Produce clear risk reporting and programme analysis for senior leadership; process and interpret actuarial and renewal data.
- Partner with legal, product, operations, and commercial teams to identify and quantify emerging risks as the business evolves.
- Apply AI and analytical tools to risk modelling, coverage analysis, and programme benchmarking.
Requirements
Essential
- Insurance industry experience - whether in broking, in-house risk management, or a combination. Broker background from a major firm preferred.
- Experience reviewing insurance contracts, policy documents, and coverage terms - with the attention to detail to spot gaps and challenge language.
- International market knowledge beyond the UK alone.
- Commercially minded: able to translate complex insurance concepts for non-specialist stakeholders across legal, finance, and operations.
- Strong document creation and presentation skills; able to build carrier decks and communicate programme position clearly.
- Proficient with AI tools and data analysis.
- Ability to work independently and take decisions without day-to-day oversight.
Desirable
- Experience with, or genuine understanding of, platform and gig economy business models and the associated risk profile.
- CII qualification (Cert CII, Dip CII, or ACII) or equivalent professional accreditation.
- People management experience, or demonstrable readiness to build and develop a small team.
- Exposure to captive structures, self‑insurance layers, or corporate programme design.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well‑being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country‑specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest‑growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Insurance Manager, International Programmes employer: Deliveroo
Deliveroo is an exceptional employer that prioritises the well-being of its employees while fostering a dynamic and inclusive work culture. As part of the Risk & Insurance team in London, you will have the opportunity to lead impactful risk management initiatives, collaborate with diverse teams, and benefit from generous perks such as healthcare, parental leave, and time off for charitable causes. With a commitment to employee growth and a focus on diversity, Deliveroo offers a rewarding environment for those looking to make a meaningful impact in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Manager, International Programmes
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance industry, especially those who work with international programmes. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of risk management and insurance concepts. Be ready to discuss how you can contribute to Deliveroo's growth and resilience in the international market.
✨Tip Number 3
Showcase your analytical skills! Be prepared to talk about how you've used AI tools or data analysis in past roles. This will demonstrate your ability to adapt and innovate in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Deliveroo team.
We think you need these skills to ace Insurance Manager, International Programmes
Some tips for your application 🫡
Show Your Insurance Expertise:Make sure to highlight your experience in the insurance industry, especially if you've worked in broking or in-house risk management. We want to see how your background aligns with managing international programmes and mitigating risks.
Be Detail-Oriented:When reviewing your application, pay close attention to the details. We’re looking for candidates who can spot gaps in insurance contracts and policy documents, so make sure your application reflects that keen eye for detail.
Communicate Clearly:Your ability to translate complex insurance concepts into simple terms is crucial. Use clear language in your application to demonstrate your strong document creation and presentation skills, as this will resonate well with our cross-functional teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Let’s get started on this journey together!
How to prepare for a job interview at Deliveroo
✨Know Your Insurance Inside Out
Make sure you brush up on your insurance knowledge, especially around international programmes. Understand the nuances of workers compensation, general liability, and specialty lines. Being able to discuss these topics confidently will show that you're ready to take on the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific risk management scenarios. Think about past experiences where you've assessed risk or managed insurance renewals. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Cross-Functional Collaboration Skills
Since this role involves working with various teams like legal, finance, and operations, be prepared to discuss how you've successfully collaborated in the past. Highlight any experience you have in translating complex insurance concepts for non-specialists.
✨Demonstrate Your Analytical Skills
With a focus on using AI and analytical tools, be ready to talk about your experience with data analysis and risk modelling. Bring examples of how you've used these skills to drive decisions or improve processes in previous roles.
