At a Glance
- Tasks: Lead the Product team to ensure a safe marketplace and drive global fraud-fighting strategies.
- Company: Join Deliveroo, a dynamic company transforming how people shop and eat.
- Benefits: Competitive salary, equity options, flexible working, and opportunities for growth.
- Other info: Collaborate with diverse teams across the globe in a culture built for builders.
- Why this job: Make a real impact in a fast-paced environment while solving meaningful problems.
- Qualifications: Proven product management experience, strong leadership skills, and expertise in fraud prevention.
The predicted salary is between 60000 - 80000 £ per year.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do.
Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Group Product Manager to join our London team.
This is a hybrid role.
In this role, you’ll lead the Product team responsible for keeping our international marketplace safe, ensuring our fraud-fighting capabilities converge into one coherent global strategy.
What You’ll Be Doing
You’ll be joining the Fraud, Trust & Safety, and Integrity team.
We ensure a safe and trusted experience for all marketplace participants—Consumers, Merchants, and Couriers—by building advanced risk mitigation and regulatory compliance capabilities that protect our business while driving growth.
- Strategic Vision & Execution
- Own the product vision and multi-year roadmap for fraud, trust & safety, and integrity across international markets, balancing global consistency with local regulatory and payment nuances.
- Drive the convergence of global fraud-fighting efforts, partnering with US counterpart teams to unify risk signals, detection infrastructure, and response tooling.
- Represent the voice of international markets in global prioritization decisions, ensuring regional nuances are reflected in global strategies.
- Establish metrics, instrumentation, and monitoring to maintain clear visibility over fraud performance across every market, proactively prioritizing investments.
- Team Leadership & Delivery
- Build, manage, and coach a high-performing team of product managers, setting clear goals and raising the bar on product craft and rigor.
- Champion the use of AI and machine learning to move defenses from reactive, rules-based systems toward adaptive, model-driven detection.
- Partner cross-functionally with regional General Managers, Legal, Compliance, Operations, Data Science, and Engineering to translate complex market risks into clear product requirements.
- Build compelling business cases and ROI models for fraud investments, managing the impact of trust & safety decisions on the P&L.
- What You’ll Need to Thrive
Essential
- Proven track record of scaling product organisations with significant product management experience in the tech sector.
- Demonstrated experience in people management, with a strong ability to build, hire, and coach high-performing teams of product managers.
- Deep domain expertise in Fraud, Trust & Safety, or Integrity, covering areas such as payments fraud, account takeover, abuse prevention, or identity verification.
- Direct experience applying AI/ML models to fraud detection and prevention, with the ability to partner closely with Data Science and Engineering teams.
- Experience operating across multiple international markets, with an understanding of regional variations in regulatory regimes and payment infrastructure.
- Strong executive communication and stakeholder management skills, with proven ability to build alignment across global teams and time zones.
- Quantitative fluency and demonstrated ability to build data-driven business cases and ROI models for risk investments.
- Nice to Have
- Experience managing cross-continental stakeholder alignment, particularly bridging European and US time zones.
- Familiarity with multi-sided marketplace dynamics across consumer, merchant, and courier ecosystems.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
Want a deeper look at how we build? Check out our Tech Blog.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of Door Dash, bringing together teams with even greater reach, scale, and ambition.
Depending on your role, you may collaborate with teammates, systems, and leaders across Door Dash and Wolt.
Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do.
We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
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Group Product Manager - Head of EMEA Fraud, Trust and Safety Product employer: Deliveroo
Deliveroo is an excellent employer that fosters a vibrant work culture in Leeds, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members can advance their careers while making a meaningful impact in the local community. Join us to be part of a dynamic marketplace that values your contributions and rewards your efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Group Product Manager - Head of EMEA Fraud, Trust and Safety Product
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Deliveroo!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Deliveroo would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Deliveroo through your school's career services!
We think you need these skills to ace Group Product Manager - Head of EMEA Fraud, Trust and Safety Product
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Group Product Manager - Head of EMEA Fraud, Trust and Safety Product, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Group Product Manager - Head of EMEA Fraud, Trust and Safety Product position at Deliveroo. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Deliveroo
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
