Field Sales Executive, Mandarin Speaking (South West/Wales)

IDEALLY BASED IN BRISTOL, SOUTHAMPTON, EXETER, PLYMOUTH, OR WALES (or surrounding areas).

The Team

The Chinese Category team works alongside our entire UKI Commercial teams to drive Deliveroo’s performance across 4 nations of UKI. From Brighton to Bognor to Belfast, we are experts in the local markets we serve. As part of the Chinese Category team, you will sign up the best restaurants in the city/region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfil our potential. You will work within Bristol and across the region and report into the Chinese Category Client Partner.

The role

This is a great opportunity to become an important member of a growing business in a competitive market. You will build relationships with new Chinese restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships. Please note, you will need to have a valid driving licence and a car for the role and we are looking for candidates who are happy to travel to different areas around Bristol, Exeter, Southampton and surrounding areas. This is not a typical office job and therefore being out on the road must be something you are comfortable with.

What you will be doing

• Map, prospect, pitch and close new restaurants across your region in a very organised fashion. This means being a city-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most.
• Communicate in Chinese (physical visits, emails, calls, and social media) with restaurants to demonstrate Deliveroo technology.
• Oversee the restaurant onboarding process to ensure it is as quick, efficient and seamless as possible.
• Ensure restaurant success within the first eight weeks from signing.
• Sample food from a variety of high-quality establishments.
• Attend restaurant and food meet-ups.

KPIs

• Number of restaurants signed each month.
• Performance of restaurants signed (first 3 months).

Required Skills

• Fluency in Mandarin, nice to have: Cantonese.
• Be comfortable with targeting and approaching new businesses.
• Experienced negotiator and able to structure win-win deals for restaurants and for Deliveroo.
• Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo.
• Have great communication skills whether it be face-to-face, through phone or email.
• Be able to demonstrate product and industry knowledge to clients.
• Take ownership and work within demanding targets.
• Have an interest in all things food and restaurants.
• Be tenacious and motivated to deliver results.
• Right to work in the UK.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.