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For Companies At a Glance
- Tasks: Manage employee expenses and approve claims while providing top-notch customer service.
- Company: Join Deliveroo, a tech-driven company transforming how we shop and eat.
- Benefits: Enjoy healthcare, generous leave, and support for charitable causes.
- Why this job: Be part of a fast-paced team making a real impact in a growing industry.
- Qualifications: Experience in a dynamic environment and a passion for improvement.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
As an Expense Specialist, you will report to the Senior Expense Lead and be responsible for managing all employee expenses. We are operating on a hybrid model where you will be in the office three times a week at our London HQ Office.
What You’ll Be Doing
- Approving global employee business expense claims according to our T&E Policy
- Working with multiple currencies within the Netsuite database
- Training new employees on the expenses system
- Handling the expenses queries via our help desk software – Jira
- Liaising with our internal Netsuite team to solve user-facing issues
- Providing quality customer service to all stakeholders
- First point of contact for internal & external audit queries
- Continuously challenge the way we work and actively identify areas of improvement
- Ad-hoc duties as required
What We’re Looking For
- Experience in a fast paced environment
- A desire to take responsibility and ‘own’ your work
- You are motivated to make improvements and an awareness of the importance of deadlines
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Expense Specialist employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expense Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Expense Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to expense management and customer service. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! If you’ve got experience with Netsuite or handling multiple currencies, make sure to highlight that in conversations. Bring examples of how you've improved processes in previous roles to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Deliveroo.
We think you need these skills to ace Expense Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Expense Specialist role. Highlight your experience in managing expenses, working with multiple currencies, and any relevant software skills. We want to see how your background aligns with what we’re looking for!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention times when you’ve tackled challenges or improved processes. We love candidates who can think on their feet and bring fresh ideas to the table, so let us know how you’ve made a difference in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a fast-paced environment like ours!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
As an Expense Specialist, you'll be dealing with multiple currencies and expense claims. Brush up on your financial knowledge and be ready to discuss how you would handle various scenarios involving currency conversions or discrepancies in claims.
✨Familiarise Yourself with the T&E Policy
Make sure you understand the Travel and Expense Policy inside out. Be prepared to explain how you would ensure compliance when approving expense claims and how you would handle any queries related to it.
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for audit queries and expense issues, highlight your experience in providing quality customer service. Think of examples where you've resolved conflicts or improved processes to enhance user experience.
✨Emphasise Your Improvement Mindset
Deliveroo values innovation and improvement. Come prepared with ideas on how you could challenge existing processes and suggest improvements. This shows that you're proactive and ready to contribute to the team's success.
