EMEA NPX Strategy & Operations Leader

EMEA NPX Strategy & Operations Leader

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Deliveroo

At a Glance

  • Tasks: Lead NPX onboarding across EMEA, shaping playbooks and processes for 37 countries.
  • Company: Join Deliveroo, a dynamic leader in the food delivery industry.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a fast-paced environment with exciting challenges and career advancement.
  • Why this job: Make a real impact by optimising onboarding processes and driving success across multiple markets.
  • Qualifications: Proven experience in leading teams, strategic thinking, and change management skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Deliveroo seeks a Senior Strategy & Operations Manager to lead NPX onboarding across EMEA, shaping playbooks and processes for 37 countries.

You will drive end-to-end onboarding from post-sale to Day 56, own KPIs like activation rates and churn, and partner with sales, product and engineering to ensure smooth handovers and cost-to-serve optimization.

This role requires a proven track record in leading multi-market teams, strategic thinking, and change management.

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EMEA NPX Strategy & Operations Leader employer: Deliveroo

Deliveroo is an excellent employer that fosters a vibrant work culture in Leeds, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members can advance their careers while making a meaningful impact in the local community. Join us to be part of a dynamic marketplace that values your contributions and rewards your efforts.

Deliveroo

Contact Details:

Deliveroo Recruitment Team

We think you need these skills to ace EMEA NPX Strategy & Operations Leader

Strategic Thinking
Change Management
Team Leadership
Process Development
KPI Management
Cross-Functional Collaboration
Onboarding Experience