Deliveroo HOP Executive (e-commerce)

Deliveroo’s mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We continue to operate in a competitive marketplace but have achieved significant growth in our New Verticals business, which includes site operations across our delivery only sites - Editions and HOP. We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission.

Deliveroo Hop launched in September 2021 and is Deliveroo’s speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo HOP promises to bring customers the very best products at lightning speed.

The team behind Deliveroo HOP are building a network of stores across 5 markets around the world, including Hong Kong. Each delivery store is staffed with a team who have been specially trained to manage the operations efficiently as well as pick and pack orders in record time, with Deliveroo’s 100,000 strong rider network completing all deliveries.

We’re looking for people with an exceptional drive and entrepreneurial spirit to join the team at Deliveroo HOP and help us build the leading speedy grocery delivery service.

What you’ll be doing…

• Provide full spectrum of administrative functions including HOP menu settings, pricing review, invoice management and manual maintenance.
• Sorting and organising contracts and relevant documents.
• Manage data in spreadsheets and reports.
• Maintain customer facing app tidiness.
• Assisting the rest of the HOP team with any ad-hoc administration tasks as required.

Skills you’ll need & Eligibility…

• 1 year of experience in administrative role is required.
• Fluency in Cantonese and English (written and oral) to communicate clearly with internal and external stakeholders.
• Basic Googlesheet skills is required, as this placeholder needs to support on basic data analyst & prepare report (ideally someone who knows pivot, v-look up & importrange).
• Attentive to detail and possess great organisational skills.
• You are self-driven, with good self-management and a can-do attitude.
• Desire to be proactive and create a positive experience for others.

Benefits:

• Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape.
• Open, respectful and fun company culture.
• Snacks and drinks provided (although not unlimited, you will never go thirsty or hungry).
• Friday lunches on us from the best local restaurants.
• Work with people who LOVE what they do.
• Meal allowance if you are required to work late.
• Free Deliveroo Plus - Free delivery and access to special offers.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process.

If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.